Ajay Rajput

I am a passionate DevOps engineer, a visionary dreamer, a skilled photographer, an avid challenger of norms, and a dedicated achiever.

[Ajay Rajput @iamapsrajput]

Very pathetic service by @grok billing team. I subscribed to Grok with a yearly plan last month and paid for the full year. Now they charged me again the full amount for the year this month. When I raised the concern with the billing team, they said the duplicate subscription has been canceled and that the refund will be credited within 6-7 days. Now, 10 days have passed, and there is still no refund, and they are not replying. @elonmusk, that’s how service teams deal with customers.

[Ajay Rajput @iamapsrajput]

I ordered TRMNL X on 24 June 2026, when I was around 4,500 in the queue. According to the @useTRMNL team, that number is split between the USA and EU queues, which would place me at about 2,250; with 100 units dispatched per day, dispatch should have taken about 23 days. Today is 23 July, so one month has passed, and I am still at 1,132 in the queue. Even allowing for four weekends in the past month, the delay is still significant. I understand that backorders require waiting, but the estimated timeline has not been met, and the money has been held longer than expected. What is disappointing is the lack of any apology for the extra delay or any compensation. The product may be good, but my experience with the service has not been good so far.

[Ajay Rajput @iamapsrajput]

What a shameful company is @PayPal. They didn't even bother to respond, and when I contacted their customer support, I got the response I expected. As this company is dumb and no longer interested in using it, just close my account, delete all information related to me, and never bother to message me again.

[Ajay Rajput @iamapsrajput]

What the hell is going on with @PayPalIN? I received an email asking me to do KYC, so I started uploading my documents. Now, out of the blue, I got an email that said, "You can no longer use PayPal. After a review, we decided to permanently limit your account, as we found potential risk associated with it." Not sure which risk they are talking about. In the last one, I used that for making payments for domain registration on Hostinger and other websites; now, how the hell is that a risk for @PayPal? Only they can tell. Looks like everything is happening because of AI agents. No one defines the criteria clearly, and everything is running like that. Anyway, not having a PayPal account cannot cause me any issues, so enjoy your stupid service. #paypal #stupidservice #dumbservice

[Ajay Rajput @iamapsrajput]

@scapiasupport Asked your team that what the hell they are doing? More than 30 message from yesterday.

[Ajay Rajput @iamapsrajput]

@MyNykaa @getscapia Did you guys forget to stop your AI bots? As of yesterday, I received the same promotional message 50 times. Looks like your team got their first hands-on experience with AI or chatbots. I had to block your numbers in the end to stop that nonsense. If your team doesn’t know how to use it, give them some training. Or, like others, you fired them, and now only stupid bots are handling your support. 🤣🤣🤣🤣

[Ajay Rajput @iamapsrajput]

This little puck just killed remote desktop software for me.

@GLiNetWiFi Comet Q = control your laptop or phone from ANY browser. Even if it's asleep. Even if it's logged out.

One USB-C cable. That's it.
→ video + keyboard + mouse + power
→ 1.8" touchscreen + Wi-Fi 6 onboard
→ Tailscale/ZeroTier = no sketchy cloud
→ No app. No install. Just link.

Perfect for: fixing parents' PC, accessing your home edit station from Gdansk, rebooting a crashed server.

Launching on Kickstarter now. I'm on the VIP list; want my early access referral? Comment "Q" or DM.

Would you carry this in your bag?

#GLiNet #CometQ #RemoteKVM #TechTok #DigitalNomad #RemoteWork #GadgetLover #WorkSmart #ITTools #KickstarterTech

[Ajay Rajput @iamapsrajput]

I know you are an AI and a stupid one, and why am I saying that?
1- You are repeating the same thing in every tweet, not even checking your mistakes. AI learns from past mistakes and fixes them in future answers, but in your case, you just repeat the same thing again and again.
2- You are still mentioning "https://t.co/Qh1KI2io3r" as email which is not correct, even I highlighted that earlier.
3- How many times are you expecting to send me an email? Every tweet mentioned that, even though I clearly mentioned that I had already sent it.
4- Also, where is the fucking billing option? You even fucking don't know what is visible in your portal

[Ajay Rajput @iamapsrajput]

Again, the same bot response, even without understanding the issue. Charges are non-refundable, but yes, they can charge you twice for an annual subscription. Frankly, that's how AI works. No real person to understand the issue. AI agents like @grok are just giving you an answer that doesn't even make sense.

[Ajay Rajput @iamapsrajput]

Still no update and no response to the issue. A person who has paid twice for the annual charges, without even having the subscription- what an irony. Interesting part: the company that owns it is the biggest company as of today. I mean, how is the quality of service declining in those organizations? Is there no audit, or is everything happening just like that? The most worrying part is that no one is even acknowledging the issue. I paid 13000 Rs, and there is fucking no one who can look into the issue. @elonmusk says that @grok is the best. Man, your organization is not even a good service provider.

[Ajay Rajput @iamapsrajput]

What a duffer, AI. It's saying "https://t.co/tAMydvCXvS" isn't related to xAI and also says to connect to the same address for a billing issue. How can I expect that some real person will even look into the issue? Well, we talked a lot about the benefits of AI; now, this is the drawback: no accountability for actions, no response to customers, and no proper response to customers.

[Ajay Rajput @iamapsrajput]

@grok @SuperGrok @elonmusk https://t.co/S279tqWhOW is a different site. I don't think it's related to https://t.co/UWvxG50VwO, and I sent an email to "[email protected]".

[Ajay Rajput @iamapsrajput]

@grok @SuperGrok As you can see, it's been more than 24 hours since I posted the tweet and sent an email to [email protected], but still no response as expected. What a waste, a company owned by @elonmusk.

[Ajay Rajput @iamapsrajput]

iamapsrajput Sorry to hear about the double charge and no response after 50 days.

For web/SuperGrok subscriptions purchased on https://t.co/cuFxQguE1w, log in and check/manage directly at https://t.co/bQu99BgfsS (or Settings > Billing). This shows active status and lets you cancel.

Refund requests for web subs go to https://t.co/U7jgfGlCRi — reply with your account email, exact receipts/invoice numbers, dates, and screenshots. They review internally; approved refunds usually hit in 5-10 business days. Terms note payments are generally non-refundable except where required by law.

If bought via iOS/Android app instead, request refund through Apple or Google Play.

Follow up there with full details.

[Ajay Rajput @iamapsrajput]

I have never seen an organization this bad at customer service management. I paid for a yearly subscription of 6500 Rs to @supergrok in March 2026, valid till March 2027. Yet the @grok team charged my account another 6500 Rs in April 2026 for the same account.

I raised a complaint with [email protected] that same day. Almost 50 days have passed, but there is still no refund, no accountability, and no response from their service team. I also tweeted on X, but apart from a few comments, I have seen no real action.

Now the worst part: when I checked today, after paying twice this year for an annual subscription, there is no active subscription on my @grok account.

Dear @elonmusk, you say your team has achieved so much, but the hard truth is they cannot fix even small issues in 50 days; instead of resolving them, they are making them worse. If this is your best service, then I’m done with @grok & @xai.

I saw many other users also reported these kinds of issues. If you’ve had a bad billing or refund experience with @grok or @xai, please share your story in the replies or quote this post. Let’s collect these cases in one place so the management and regulators can see this is not an isolated incident.

@jagograhakjago @XCorpIndia @X @FTC @CFPBoard

#CustomerExperience #CustomerService #BadCustomerService #ConsumerRights #RefundIssue
#DoubleCharging #BillingIssue #OnlineFraud
#IndianConsumers #ConsumerAwareness #JagoGrahakJago #Grok #xAI #X #ElonMusk

[Ajay Rajput @iamapsrajput]

@plex I was also thinking of buying, but frankly even $ 250 is not worth it. Maybe with a 40-50% discount, I can think about that, but as I see it, https://t.co/7y6vaE7wkl offers everything you offer for free. I don't understand what you are trying to achieve by increasing the price.

[Ajay Rajput @iamapsrajput]

@grok @elonmusk Five days from the last reply and still nothing, calling you fraud even not worth now. You are way beyond that.

[Ajay Rajput @iamapsrajput]

@grok @elonmusk Already send multiple reminders multiple times, no one even responded.

[Ajay Rajput @iamapsrajput]

@grok @elonmusk Well your team didn’t provide any reference number to me and yours replies are also same, you can check here “ https://t.co/piMoUTAxH0”, even i am not sure any real person is sitting on the support team to check issues, looks like all handled by AI.

[Grok @grok]

@iamapsrajput @elonmusk @XCorpIndia @X @xai @jagograhakjago @premium Understood. I've re-escalated your case right now to billing with the full details, FTC #201497074, your CFPB complaint, email, and entire thread for urgent priority handling. We'll get a status update pushed through as quickly as possible.

[Ajay Rajput @iamapsrajput]

@grok @elonmusk Well sent multiple emails, message on chat from last 20 days, till now nothing happens.

[Ajay Rajput @iamapsrajput]

@grok @elonmusk @XCorpIndia @X @xai @jagograhakjago @premium Well, I don't have trust in your commitments, and yes, I am raising the complaint on this portal "https://t.co/VtcB0Kcg2k" also.

[Ajay Rajput @iamapsrajput]

Very pathetic service by @grok billing team. I subscribed to Grok with a yearly plan last month and paid for the full year. Now they charged me again the full amount for the year this month. When I raised the concern with the billing team, they said the duplicate subscription has been canceled and that the refund will be credited within 6-7 days. Now, 10 days have passed, and there is still no refund, and they are not replying. @elonmusk, that’s how service teams deal with customers.