Retro Girl

[Retro Girl @iamaretrogirl]

Why is there no longer security at WEM station @takeETSalert? There were people causing a disturbance and trying to break shelters this morning.

[Retro Girl @iamaretrogirl]

@JimChuong That’s a lot of tv watching for not working. Do you have friends?

[Retro Girl @iamaretrogirl]

@BizCouncilAB @WestJet @AHoensbroech Very true. Canadians know what they want and it’s not to be harassed on an airplane and they speak up when a company does wrong @BizCouncilAB did you ask about how @WestJet handles disrespect from its staff to passengers? This is something people would like to know.

[Retro Girl @iamaretrogirl]

Hey @AHoensbroech @WestJet you had a chance to speak up and do something about this issue but you chose to be silent. Your social media team turns off comments, blocks and deletes messages. This is the way a CEO deals with a public issue from a guest? People won’t forget this!

[Retro Girl @iamaretrogirl]

@JimChuong I’ve only cruised and never vacationed at resorts!

[Retro Girl @iamaretrogirl]

@WestJet @jhwfung No one is asking for personal information. We are asking that this type of situation where guests don’t feel disrespected and bullied never happens again. Is that what @AHoensbroech expects guests to feel?

[Retro Girl @iamaretrogirl]

@jhwfung @WestJet They are hoping people will forget and forgive. My family and I will also not be flying with them. It’s sad to think that they feel being disrespectful is ok.

[Retro Girl @iamaretrogirl]

@Kingsley_L20 @WestJet @CharletChung No statement and no apology. This is a company that allows a culture of disrespect and bullying.

[Retro Girl @iamaretrogirl]

@TKopelman @SMB_Attorney This is the best for me, 6 figures and the freedom of being self employed!

[Retro Girl @iamaretrogirl]

@WestJet @CharletChung Over a week and you try and send someone a message on social media about their experience. If a guest had a problem why aren’t you calling or emailing them? No, you get the social media person who is probably making minimum wage to handle it 🤦‍♀️ @AHoensbroech

[Retro Girl @iamaretrogirl]

International media attention but @WestJet still silent. Saying nothing speaks volumes about how little you care about your guests!

[Retro Girl @iamaretrogirl]

Hey @WestJet you care so much about your guests that you give them silence while you take a week to better understand the situation. You ONLY care about what your employees’ side of the story. Example of the disrespect a large company can get away with.

[WestJet @WestJet]

@littleaspenjade We're taking all appropriate measures to better understand the situation and will follow up accordingly.
Due to privacy reasons, we do not disclose personal information about our employees, we also don’t divulge private information and discussions between WestJet and our guests.

[Retro Girl @iamaretrogirl]

@AHoensbroech @WestJet Onboarding plan- First agenda item: fire PR team and flight crew that do not make guests feel safe or respected. Second agenda item: deliver respectful workplace training to all employees. Third agenda item: read the book The Speed of Trust. If not followed, you will fail.

[Retro Girl @iamaretrogirl]

@FacepalmReports @Y2K38_rapture @WestJet @goodboyontwt Yeah he’s been identified as Rene Bourgouin

[Retro Girl @iamaretrogirl]

Do better @WestJet, this canned PR response is not good enough. As an Asian woman who always flies with you, this behaviour does not make me feel safe getting on your planes.

[WestJet @WestJet]

@j3nnyp3nny We are taking all appropriate measures internally and will follow up accordingly.
Due to privacy reasons, we do not disclose personal information about our employees, we also don’t divulge private information and discussions between WestJet and our guests.

[Retro Girl @iamaretrogirl]

@_Pennelopey The train looks great!

[Retro Girl @iamaretrogirl]

@JimChuong Although it’s not the same it’s never too late as someone traveling with parents close to 80 and 90.

[Retro Girl @iamaretrogirl]

@Paoggsanz We all can’t be freedom fighters you know 🫠

[Retro Girl @iamaretrogirl]

@Beli82740955 @jbe3256 I’m going to start drinking with him 🫠

[Retro Girl @iamaretrogirl]

All these signs that I missed 🤨

[Retro Girl @iamaretrogirl]

@jbe3256 I’m afraid this one will sink too 🫠