RAW food at the airport & a ‘lounge’ with NO space. Families, including kids & elderly passengers, were left to fend for themselves. This is how @airindia defines customer care? Wow, TOP-NOTCH SERVICE indeed! 👏🙄 #FlightDelay#PassengerRights#AirIndia@jagograhakjago
@airindia AI185 Delhi-Vancouver, scheduled for 5:35 AM on Jan 24, turned into a nightmare. After 5 hours in the air, a panic-inducing announcement claimed we were experiencing decompression. Masks deployed, chaos ensued—only to learn the pilot had “mistakenly” pressed the button.
RAW food served at the airport and a “lounge” with no space whatsoever. Families, including elderly passengers and children, were left to fend for themselves. This is how you treat your customers? #FlightDelay#PassengerRights#AirIndia
@Har24242@airindia Delayed for hours, raw food served, fake promises of lounge access, and zero communication from their staff. It’s shocking how such issues keep happening. @airindia@rajeshdogra7@DGCAIndia need to take accountability!
@airindia has a slogan which the pilot says “we don’t say goodbye, we say see you again” how will you see your customers again when you try to harm and mentally harass your flyers with pathetic service - flight AI185
Adding insult to injury, #AirIndia DELETE my tweets instead of addressing the situation. Is this how @airindia handles customer grievances? Silencing us won’t fix your mistakes. #AirIndia
@airindia Promising lounge services and then denying access? Adding insult to injury! You’ve not only wasted our time but also completely disregarded basic customer service. #AirIndia
@airindia The lack of communication during the #AI185 delay made it worse. No updates, no proper assistance—just passengers left stranded. Is this how a ‘renowned’ airline treats its customers? Shameful. #AirIndia#FlightDelay#PassengerRights
@airindia in return for your AI185 delay, we got mental stress, bad food, and a 24-hour ordeal for what was supposed to be a 12-hour 30-minute flight! Unacceptable and exhausting. Do better! #AirIndia#FlightDelay#CustomerServiceFail
@airindia@airindia Flight AI185 delay was a nightmare! Compensation? Raw food from the airport & a FAKE promise of lounge access we never got! This is beyond pathetic for a so-called renowned airline. Treat your passengers better! #AirIndia#FlightDelay#CustomerExperience
“However meaningless and vain, however dead life appears, the man of faith, of energy, of warmth … steps in and does something.”
Van Gogh on fear, taking risks, and how inspired mistakes propel us forward https://t.co/Pyt9MeXgc0