@PLDT_Cares Follow up naman tong ticket ko 66687773. For telephone unit replacement pero 3 weeks na wala pa rin pumupunta taga PLDT!! Hindi namin magamit landline!! Kailangan sa work namin please!!!!
@PLDT_Cares Good day! I need help with payment extension please. I noticed that the option is no longer available thru 171. Can someone help me please.
@PHLSSS Magandang araw,
Patulong naman po sa CRMS Ticket no. 2029093842 ko. Magdalawang linggo na po yun request ko for approval ng DAEM ko pero hanggang ngayon eh branch approval pa rin. Sabi niyo 2-3 business days lang pero bakit ganun?
@PHLSSS@PHLSSS I also created numerous tickets in CRMS to follow up but got no response. I have ticket number 2029093934 & 2029093984. It's almost 2 weeks since I enrolled but up to now shows for branch approval. Please help and let me know what is needed for approval.
@PHLSSS@PHLSSS I have duly submitted the required info; 1. Proof of account & 2. Proof of Identification a. Gov't.-Issued ID b. Selfie holding both proofs of account & identification with Transaction Number: BTMW8312022050659148
Date and Time of enrollment: May 6, 2022 12:47 PM.
@PHLSSS@PHLSSS Maraming salamat. Kailan po kaya ako makaka receive ng sagot sa kanila? Emergency lang po talaga kasi. Wala naman kami palya ng employer ko sa contributions and payments. Sana po maaksyunan agad.
@PHLSSS@PHLSSS
Eto yun CRMS Ticket reference number 2029093934 & 2029093984 Disbursement Account Enrollment. Yun mga nauna kong email wala man lang interaction tapos na close kaya ni-reopen ko pa? Bakit ganyan naman customer service niyo?
@PHLSSS@PHLSSS Eto yun CRMS Ticket reference number 2029093934 & 2029093984 Disbursement Account Enrollment. Yun mga nauna kong email wala man lang interaction tapos na close kaya ni-reopen ko pa? Bakit ganyan naman customer service niyo?
@PHLSSS@PHLSSS nag request po ako ng approval ng DAEM ko na UnionBank Savings account. Transaction Number: BTMW8312022050659148
Date and Time of enrollment: May 6, 2022 12:47 PM. Hanggang ngayon for branch approval pa rin po. Paki update please.
@PHLSSS Follow up lang po regarding my Disbursement Account enrollment. I sent multiple emails na sa [email protected] pero wala pa rin response. Eto po yun ticket number for reference - 2029020657 Ticket Received - DEAM Registration. Paki update naman po please!
@PLDT_Cares I cannot make outbound calls on my landline. I can receive incoming calls but I cannot make calls. I can't even connect to 171. Error message is always "Your call cannot be completed as dialed..." Help please!
@PLDT_Cares Follow up please SRN 1710463443. Nakabitan na ng line from outside papuntang house, sabi nung lineman may pupunta daw taga PLDT para tapusin yun pagkabit ng line sa loob ng bahay..3 weeks na wala pa din..nakatengga yun modem dito sa box niya.