@SKYserves The problem is u only have automated responses in DMs ranging from endless apologies, to general assurance of "looking into it", to endorsing whatever "to the field team". And then nothing. For weeks. You even have the temerity to bring ur billing cycle a week earlier.
@SKYserves Can u be transparent with connectivity issues in Cebu City? U keep saying its been resolved, but its not. Network iterruptions happen throughout the day and last for hours on end. Its ridiculous how many emails and DMs with complete info remain unread and unacknowledged.
@SKYserves I've been repeatedly reporting connectivity issues for over a wk thru emails and DMs. No response at all, no advisory or notice. Yet I see u posting replies on ur wall as if ur being so responsive to customers. Stop the publicity stunt. Acknowledge and resolve issues, ASAP.
@SKYserves what's happening to cebu city connectivity? You have no status update. No advisory. No reply in the DMs. Yet we are required to pay our bills in full. People are working at home, we're paying for the service on time. We need internet connection.
No cycle more poignant than one travelled by animal lovers and animal rescuers. Coming full circle a hundred times over. Seems like a same, singular path but always, always, it feels… https://t.co/fzBhrdTlPG
@SKYserves NO RESPONSE TO DMs SENT. HOTLINES DO NOT WORK. INFO 23663 DOES NOT WORK. ALMOST 2 WEEKS, WALANG BALITA. TECH SUPPORT, CUSTOMER SERVICE LAHAT WALANG ACCESS. CANNOT CALL, WILL NOT RESPOND TO EMAILS OR DMs. WALA TALAGA. WALA NG PLANONG UMAYOS.
The longest resident feline in our household bids us farewell after 16 years and my heart is grieving. She came to us only a few weeks old before Christmas in 2003, our first Christmas in… https://t.co/ZC11BQr1Fw