🚨 CONSUMER ALERT | ACCOUNTABILITY REQUIRED 🚨
Posting this with the consent of an account holder known to me.
On 15 Sept 2025, KES 386,800 was debited from an account at ABSA Bank Kenya, Juja Branch, and remains unaccounted for.
Despite repeated follow-ups and physical visits, the bank has failed to issue a written explanation or conclude its investigation.
The matter has now been formally escalated to the Central Bank of Kenya, Consumer Protection Department.
This level of delay is unacceptable. Consumers deserve clarity and closure. Silence is not an acceptable response.
@AbsaKenya@CBKKenya
🔁 RT for visibility | 📌 Consumer protection matters
I am tired of the incompetence in handling this issue, as well as the amount of time ABSA is taking to resolve the issue. Be sensitive and reasonable, since I trusted your bank, but my privacy and funds were mishandled without any regard.
@abdy_mohamed
Your bank accessed my account without my authorization, and a huge amount of money was stolen. It has been close to two months since 15th September. I have tried to communicate with ABSA Headquarters customer care and fraud unit through several emails.
@MOH_Kenya It doesn't make sense to lift the lockdown, while cases SURGE, just to start all over again at a worse case scenario; even worsens the futures economy, as well as public health. @MOH_Kenya and the govt should find better effective ways to sort the economy as well as the pandemic.
IF a teacher shot a child & it was caught on CCTV,should the headteacher wait for the court ruling to expel him?
IF a teacher impregnated & then murdered a girl,should the headteacher wait for the court verdict to fire him?
ODM:why is Babu an MP and Obado a Governor?@RailaOdinga