Ellen Dunne

Product Director @shopify. Talk to me about Shopify Inbox, loyalty, customer data platform, segmentation & helping merchants build strong customer relationships

[Ellen Dunne @iamdunne]

@eternerd that's me!

[Ellen Dunne @iamdunne]

@mikegalsworthy Jon Stewart for president please

[Ellen Dunne @iamdunne]

Let’s go Shopify 🚀 This is huge for both for our incredible merchants, big and small, and for our developer community who build so many great app solutions for store credit and loyalty. Win-win-win. More to come!

[Shopify @Shopify]

merchants can now issue store credit to their customers - without ever leaving the admin.

[Shopify @Shopify]

merchants can now issue store credit to their customers - without ever leaving the admin.

[Ellen Dunne @iamdunne]

SUPER excited about this launch, and proud of my amazing teammates at Shopify who worked on this. We already know that tons of our merchants are talking to their customers on Instagram, with Inbox they have a more powerful tool to close sales in those conversations.

[Arpan Podduturi @podduturi]

Inbox is Shopify’s most used chat app. It connects merchants to shoppers everywhere through chat 💬💬

Today we’re excited to connect Inbox to Instagram! This means, when you DM merchants in IG, you can get faster, richer responses from Shopify merchants.

https://t.co/ieudnzEa90

[Ellen Dunne @iamdunne]

You can tell an awful lot about a person by looking at their #Wordle guesses.

[Ellen Dunne @iamdunne]

She forgot to mention that it was a group effort #cousins

[Ellen Dunne @iamdunne]

https://t.co/TTZOWtv6DX

[Rune Madsen @runmad]

The launch video for @Shopify Inbox is available at https://t.co/HUT34gFg2H but here it is in all its glory right on Twitter 😍

[Ellen Dunne @iamdunne]

This thread is great advice for every entrepreneur or small business owner out there. This is exactly why our team at Shopify launched Inbox yesterday 🎉https://t.co/YrjnlhNr9R

[David Gaylord @davidgaylord]

"You should outsource customer service" is something I hear a lot. Lower costs. Lower costs. Lower costs is mostly what I get.

Here's a thread on the VALUE we get from customer service and the beauty of having it so close to our entire team.

[tobi lutke @tobi]

🎉

[Darrin Henein @darrinhenein]

Today we’re launching Shopify Inbox—a smart, unified messaging solution that enables all our merchants and their staff to turn browsers into buyers. Inbox is available today on web, iOS and Android and deeply integrated into your existing @Shopify store.

https://t.co/1ZCW2j2F2M

[Ellen Dunne @iamdunne]

This is what I've been working on for the last 9 months and so thrilled to ship it today!

[Arpan Podduturi @podduturi]

Today we're launching our biggest update to @shopify's conversational commerce products in over a year. Shopify Inbox is our new, unified messaging app for customer conversations, and it's free to all Shopify merchants 💬💬

https://t.co/C3BNEwZFLe

[Shopify @Shopify]

*some uplifting news*

In the face of all of 2020's challenges

our merchants:

contributed over $307B in economic impact worldwide
created 3.6M jobs
and generated $20B+ in cross-border sales

We call this the Shopify Effect.

[God @TheTweetOfGod]

UPDATE: Doctors at Walter Reed say the President is “in hypocritical condition”.

[KimRL @iamKimRL]

Looks like RBG successfully argued her first case before God

[Ellen Dunne @iamdunne]

His tweets are idiotic enough even without his hideous grammar. @realDonaldTrump Capitalizing random words does Not make you look Smart

[Ellen Dunne @iamdunne]

Don’t worry. The high is only going to be 80 today.

[Ellen Dunne @iamdunne]

Satellite imagery of lightning strikes happening now : RAMMB/CIRA SLIDER: GOES-17 (West; 137.2W) Satellite Imagery: Mesoscale 2 Sector: GeoColor (CIRA) https://t.co/bj7MtfJ2wO

[Ellen Dunne @iamdunne]

And now the deep, rolling thunder!