Fredrick Kofi Deladem Dro

Publicist| Tour Guide| Writer| Content Producer| Brand Promoter| Liverpool| Grill Man| Tour Curator|

[Fredrick Kofi Deladem Dro @iamfluud]

After days without internet and countless calls to @MTNGhana, my internet service has finally been restored.

But honestly, it shouldn’t take this much stress, this many complaints, and this long just to get basic service fixed. Delays like this affect real lives.

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

At this point it feels like @MTNGhana only responds to complaints publicly just to look active.

Because how do you request my number, make it seem like help is coming, and then go completely silent while the issue still exists?

Days without internet. No accountability.

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana thank you very much for putting me through this. I do not blame you, I blame myself for believing that you’re the best out there.

I’ve lost money in these few days but who cares, definitely not MTN
Hon. @samgeorgegh, we deserve better

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana will send bundle expiry messages faster than they’ll fix your internet problem.

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

@samgeorgegh
It’s been days without internet and still no proper communication, no technician, no clear explanation. Just vibes and apologies. Yh, that’s @MTNGhana

[Fredrick Kofi Deladem Dro @iamfluud]

At this point, @MTNGhana should just admit they do not value customers’ time, businesses or mental peace.

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

Imagine losing business for days because your network provider simply does not care.

Yes, thank you @MTNGhana

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana is sending me this whiles I haven’t had internet in 5 days.

How ?

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana My internet has been off since Wednesday and every single time I call customer service, I get the same robotic response:

“Your complaint has been forwarded to the technical team and the issue will be resolved within 24-48 hours.”

It’s been DAYS.

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana = No accountability. No proper feedback. No urgency. Just automated apologies.

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

Dear @MTNGhana, internet is no longer luxury. It is work, business, communication and survival for many of us.

If customers can purchase your packages, why can’t you provide proper support and honest updates when your service fails?

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

Day 5 without internet and @MTNGhana still acts like customers are supposed to just accept silence and robotic responses.

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana

How many more days of “exercise patience”?

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

At this point, I can confidently say @MTNGhana never cares about their customers. It’s all about the money for them

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana the day is almost over and my internet is still not fixed after only God know how many calls and “kindly exercise patience” I’ve made already.

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana bring back my internet 😔😔

Today is almost over and I still don’t have internet 😩😩😩😩

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

@MTNGhana How many more days of “exercise patience”?

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

Today is another day and nothing has changed.

My work schedules are messed up, I’m losing money, losing clients and honestly, it’s becoming mentally exhausting.

We pay for a service @MTNGhana promised to deliver, but when the service fails, nobody seems to care.

#FLUUD

[Fredrick Kofi Deladem Dro @iamfluud]

Meanwhile, work is delayed, businesses are losing money and stress levels keep rising.

This is unacceptable, @MTNGhana

[Fredrick Kofi Deladem Dro @iamfluud]

It’s frustrating how network providers @MTNGhana can comfortably take our money but fail to provide the service they advertised.

Days without internet.
No proper feedback system.
No real communication.
Just “please exercise patience.”