@Flipkart@flipkartsupport What the hell is going on with your customer service? After delaying my order multiple times, your chat agent CANCELLED MY ORDER WITHOUT MY CONSENT! Who gave your agent the authority to cancel a customer’s order without confirmation?
@flipkartsupport No you are not helping a single person. I want the same phone on the same offer prices. You do whatever you want to do. Deliver the phone in the same price
6/6
@Flipkart@flipkartsupport I DON’T WANT EXCUSES OR A REFUND! I want the SAME ITEM delivered at the ORIGINAL OFFER PRICE I ordered it for. Your agent cancelled my order WITHOUT MY CONSENT. Why should I lose the offer because of YOUR mistake? Honour the original deal!
First, you failed to deliver on the promised date. Then you kept postponing delivery. Your support team gave repetitive responses, disconnected conversations, cancelled my order without consent, and provided misleading refund information. THIS IS UNACCEPTABLE!
@_Kalyan_K@Flipkart@flipkartsupport
I demand:
1. Immediate delivery with a confirmed date.
2. A written explanation for the delays.
3. Fair compensation for the time, money and effort wasted.
I am also pursuing a formal consumer complaint. Customers deserve answers! (4/4)
Dear @_Kalyan_K, is this the customer experience @Flipkart promises during Big Billion Days?
I placed an order on 9 Oct 2026, with delivery promised on 16 Oct. It was postponed to 19 Oct, then 20 Oct. As of 22 Oct, still no delivery! (1/4)
If @Flipkart cannot fulfil delivery commitments, why promise those dates in the first place?
Customers should not have to chase support endlessly for an order they've already paid for. The lack of transparency and accountability is unacceptable. @flipkartsupport (3/4)
Absolutely pathetic service from @Flipkart and @flipkartsupport! My order was supposed to arrive on October 16, then delayed to October 19, and now October 20. Three delivery dates, zero accountability! Is this how you treat paying customers? 🧵 (1/6)
@Flipkart@flipkartsupport Stop treating customers like fools! I don't need another scripted apology or useless ticket. I demand a proper explanation, a confirmed delivery date, and actual accountability. Absolutely unacceptable service! #Flipkart#CustomerService (6/6)
If my order is stuck at your Thane facility, why can't your logistics team explain the delay? Why should customers waste their time repeatedly chasing you? This isn't just a delivery failure. It's a complete failure of customer service and accountability. (5/6)