What is goin on @unionbankph. Called last Friday due to a withdrawal taht did not dispense money. There was a long queue and was offered for omeone to call me back. Noone called back and now trying to call the hotline again & was told that my debit card & account # are invalid
@Converge_CSU @ExperienceCNVRG ano na po update? Today is the 7th day. Wala pa rin pong pumupunta even after confirmation from your repair team yesterday!!!
@Converge_CSU Sadly, I was left behind by your repair team. Despite site visit confirmation on Wednesday morning, until today noone came! And your DMs only tell me to wait for them. #LeaveNoOneBehind hahaha
@Converge_CSU You want to address my concern by what? Let me wait again? Noone has addressed my concern? Only your repair team can but dont want to. Was assured my case has been escalated to them by at least 10 agents. Still no response. Lol
@Converge_CSU @ExperienceCNVRG Nothing new in your reply: your team is working on it and extend my patience. Something I have been hearing since Friday.
@iamnottravis Hi @iamnottravis! Kami po ay lubos na humihingi ng pasensya sa pagkawala ng inyong internet connection. Kami po ay nag reply na sa inyong DM. Kindly check your inbox. Thank you!
@ExperienceCNVRG@ExperienceCNVRG So it has been 5 days since and I still dont have internet. Please let me know when it's convenient for your technical team to visit.
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