Rohit Bhattacharya

SPJIMR | BITS-Pilani,Goa | FinTech | Foody | Music | Football | CR7 | Hala Madrid | F.R.I.E.N.D.S | Never Give up | Sachin - The GOD of Cricket

[Rohit Bhattacharya @iamrohitb]

@NoBrokerCare Acknowledging the discount. Albeit, faced further issues on double payment with unprofessional partner but gladly that has been resolved as well today. Appreciate support from your senior exec. - Somshekhar for his dedicated effort to resolve the issue.

[Rohit Bhattacharya @iamrohitb]

@NoBrokerCare @AmitKumarA i booked a simple home service 45 days ago. 45!!!! The partner is 5 hrs delayed and all response I get is "coming in 30 min". Pathetic service even before it started. I am stuck now with luggage and waiting.......

[Rohit Bhattacharya @iamrohitb]

@ACTFibernet What option do I have?! I am at your mercy. If customer makes late payment then penalty but if you take upfront full payment but delayed service then why not any penalty?! Hiding behind biased company policies. Forget king, customer is not even human to you. #fake #Loot

[Rohit Bhattacharya @iamrohitb]

"Dear Customer, due to technical issues your appointment has been rescheduled. Revised ETR is <time> on 05 Apr. Team ACT". Even before arriving, technical issue arrived?! How's this possible? Just ways to hide your inefficiency. Wish i could say the same while payment #SCAM

[ACT Fibernet @ACTFibernet]

@iamrohitb Hi Rohit Bhattacharya we are sorry that installation resolution is taking longer than expected. We will work towards resolution at the earliest and update you via the ACT app. Thank you for your patience.

[Rohit Bhattacharya @iamrohitb]

What did you work upon to resolve this issue?! At least an update / call from engineer can give assurance. I don't get it... How can you take full payment upfront but for service there is complete silence and no response. Amazing scam!

[ACT Fibernet @ACTFibernet]

@iamrohitb Hi Rohit Bhattacharya we are sorry that installation resolution is taking longer than expected. We will work towards resolution at the earliest and update you via the ACT app. Thank you for your patience.

[Rohit Bhattacharya @iamrohitb]

Have DM'd you account number. Mail says within 48 hrs visit will be there and your sales guy is giving excuse of 3 days to instalment. Why as a customer should chase you?!

[ACT Fibernet @ACTFibernet]

@iamrohitb Hi Rohit Bhattacharya, this is not the experience we want you to have. please help us with your ACT account details to look into the issue.
https://t.co/cybjtOq6Ob

[Rohit Bhattacharya @iamrohitb]

@ACTFibernet Basic ethics is missing, taking up front full payment but installation takes 2 days. Customer has to follow up multiple time yet no conclusive reply. Poor experience before even service starts. #poorservice #CustomerServiceFail

[Rohit Bhattacharya @iamrohitb]

@Airtel_Presence Dear Karthik, from Airtel Cares, please be informed that your agent will visit now after 3 pm, so I have to wait entire weekend at home with no net and cancel all my plans.

[Rohit Bhattacharya @iamrohitb]

@airtelindia Pathetic service!! Ur technical agent is refusing to visit after raising concerns 9 hrs back! Basics are missing.. Will Joe switch to other provider.

[Rohit Bhattacharya @iamrohitb]

@Airtel_Presence Dear @TRAI It is high time that TRAI should have a framework for customer support assessment for Telcos, just like RBI have for banks. Telcoms are just exploiting customers. #CustomerService

[Rohit Bhattacharya @iamrohitb]

@Airtel_Presence @airtelindia If my problem is so on priority then why does the msg for new agent assigned shows that he will contact bw 4pm-5pm?! Why wait for entire day? Priority means convenience for you I guess? !

[Rohit Bhattacharya @iamrohitb]

@Airtel_Presence @airtelindia Very conveniently you guys lingered the entire day and now saying that is is 7 pm. A basic agent visit takes so much headache... False promises. Seriously how does such a big company function at this efficiency #airtelsucks

[Rohit Bhattacharya @iamrohitb]

@Airtel_Presence @Airtel_Presence @airtelindia My ticket will not resolve. Your technical agent refused to come as this is not his area, you are not able to assign agent properly.. Shame!! Tele caller says it will be done tomorrow. You guys shamelessly postponed it. Pathetic.

[Rohit Bhattacharya @iamrohitb]

@Airtel_Presence @airtelindia Dear Neelam from Airtel "Cares (lol) " Have sent you the number in DM but no response. Please don't use that just to send further promotional msgs.. Please care for once for the customer.

[Rohit Bhattacharya @iamrohitb]

@Airtel_Presence @airtelindia Have shared number in DM! I spent last 30 min just to hear that we will get back to you... While customer should pay and service will be thrown out of window

[Rohit Bhattacharya @iamrohitb]

@ArvindKejriwal Kejriwal be like - Doshi ki degree zabt kar lo aur free bijli katlo! Bina police k yahi mera Max contribution hoga. 🤣

[Rohit Bhattacharya @iamrohitb]

@taran_adarsh Rating of 3 doesn't match the review lines! Riding on star power was obvious & sound track is worst! In no way it can be termed as foot tapping.

[Rohit Bhattacharya @iamrohitb]

@HomeCentreIndia @sitaramkumar There is a limit to person's patience. After more than 10 days of delayed replacement, 8 more days to fulfill your commitment. You take full money but deliver product in 2weeks! What joke and non-sense. Shame.

[Rohit Bhattacharya @iamrohitb]

@HomeCentreIndia Pathetic customer Service. Delivered faulty components & it has been 2 days and no resolution. Customer support says it is under process! So you take full payment from customer but when it comes to deliver it is under process! Worst experience.

[Rohit Bhattacharya @iamrohitb]

@HomeCentreIndia Funny that I knew you would reply this! While making the payment also customer should tell 24-48 hrs time?! Basic customer comm. via msg or email is also missing. Would not and advertise also to not purchase from Home centre. Worthless.

[Rohit Bhattacharya @iamrohitb]

@HomeCentreIndia I want to speak to complaints team today. This is what I have been hearing from customer service and I deserve it