tausif patel

[tausif patel @iamtausifpatel]

@vmbusiness @virginmedia Cheers for the 9 months of promises and no broadband. At this rate, I’ll get fibre installed by carrier pigeon first. It’s a business line, not a hobby! Any chance you’ll show up before 2030? #VirginMedia #WaitingGame #CustomerService

[tausif patel @iamtausifpatel]

@vmbusiness 10 months and still waiting for broadband connection installation!! Don’t have words to describe the low level of customer services already dm details sent to 100s emails to U.K. and order team but nobody seem have any info or authority to check on my order

[tausif patel @iamtausifpatel]

@virginmedia @VMSolutions_ 10 months and yet no response to my order for broadband

[tausif patel @iamtausifpatel]

@IKEAsaudiarabia 72 hours and no reply at all .

[tausif patel @iamtausifpatel]

@IKEAsaudiarabia more than 3 months and yet no delivery update contacted you via dm but no concrete response! Why such a delay in resolving delivery issue!! Do better Ikea

[tausif patel @iamtausifpatel]

@IKEAsaudiarabia Can’t expect this as response
Need exact date

[tausif patel @iamtausifpatel]

@IKEAsaudiarabia guys u have been waiting for the furniture delivery since December we are in march now and yet the delivery has not been arranged in medina ? Call centre doesn’t help at all . Why such a delay ?

[tausif patel @iamtausifpatel]

@IKEAsaudiarabia Again same scripted response . Why there is no direct communication? It has been two to three months since we placed an order how long shall we wait

[tausif patel @iamtausifpatel]

@IKEAsaudiarabia The answer is automatic response I need a proper response with exact date when it will be delivered Eid is on the way and you guys are keep delaying the order

[tausif patel @iamtausifpatel]

@IKEAsaudiarabia Sent you the dm but no reply I need this escalated urgently

[tausif patel @iamtausifpatel]

@Alharamain_care please can you advise where can I collect the zamzam from I have requested via your website e services for 10 liters

[tausif patel @iamtausifpatel]

@wmngovEN please advise when will the itikaf registration open and process to apply ?

[tausif patel @iamtausifpatel]

@MOHU_Care Hi there you have simply asked me to contact other team but I am unable to call that number
Would you be able to post some more details

[tausif patel @iamtausifpatel]

@MOHU_Care salaams please can you confirm how to book for itikaf services in masjide nabwi for this year ramdan ? Can we book via nusuk app ?

[tausif patel @iamtausifpatel]

@vmbusiness @LutzSchueler Dm sent

[tausif patel @iamtausifpatel]

@vmbusiness It’s been 4 MONTHS of broadband installation delays!I’ve called your order management team countless times, but they’re clueless because the construction team hasn’t completed the job. This is beyond frustrating! #DoBetter @LutzSchueler

[tausif patel @iamtausifpatel]

@vmbusiness @LutzSchueler As mentioned earlier your order management team is clueless as there is a huge gap between the team works on the ground and the team who takes the orders. 4th month and still no response on when the actual construction will take place to bring the line to my address

[Virgin Media Business @vmbusiness]

@iamtausifpatel Good Morning Tausif, please accept my apologies for the delay on the install. I would advise to call the Order Management Team on 0800 052 0800 option 1 and they can help expedite the order and advise an update. Thanks. RB

[tausif patel @iamtausifpatel]

@vmbusiness Called 1000 times , order management team has no clue.. they rely on team in U.K. who is responsible for outside contractors for construction and that team has not yet completed their job so what order management team going to do ? Absolutely wasted time and money

[tausif patel @iamtausifpatel]

Frustrated with @vmbusiness: 4 months of broadband installation delays, constant rescheduling, and zero clarity. This is unacceptable for any business relying on stable internet. Please address this issue immediately. #VirginMediaBusiness #CustomerService #Broadband