Ian Browne

Husband, dad, socially minded citizen Business Connector alumni & founder of microfunder DownendSOUP. Inspired to make our society happier, fairer and inclusive

[Ian Browne @ian_connects]

@LondonMarathon just completed my way and have garmin evidence but the TCS app stopped tracking at mile 3. I only noticed at mile 10 had to restart the app but it missed 7 miles What do I do please V4495

[Ian Browne @ian_connects]

@BristolAirport 2/2 and female line attendant said ‘well you should have got here earlier’. Then two staff standing arms folded chatting rolled their eyes, just another day of contempt for passengers. I don’t see the need for rudeness.

[Ian Browne @ian_connects]

@BristolAirport another dismal security experience just distressing watching how rude the staff are to customers. Family rushing through lines and lines of empty snake queue and female line attendant said are you late for your flight. Yes they said 1/2

[Ian Browne @ian_connects]

We have the bags i assume the screen above belt 10 which is turned off and not showing any information is not the airline’s responsibility?

[Ian Browne @ian_connects]

@HeathrowAirport AA730 landed over an hour ago some passengers bags have arrived most haven’t how do we get progress update?

[Ian Browne @ian_connects]

Some bags finally arriving

[Ian Browne @ian_connects]

@premierinn please let me know how to claim on good night sleep guarantee, there was no one on reception or answering the buzzer when I tried to check out

[Ian Browne @ian_connects]

@LondonMarathon I ran the virtual marathon for confirmation in the app but no sign of t shirt or medal after two weeks can someone help

[Ian Browne @ian_connects]

@ypsuk when I booked I mistyped my email address so I have no email confirmation how can this be fixed please

[Ian Browne @ian_connects]

@Vintage_Inns Complaint form is back up and running now

[Ian Browne @ian_connects]

@Vintage_Inns how do I get hold of Willy wicket Downend who weren’t answering phone and link to comment form on site is broken about parking fine though registration keyed in at the bar

[Ian Browne @ian_connects]

@Vintage_Inns Thank you but that website link is down at the moment and I am concerned the parking charge ‘clock’ is ticking. My relative who picked up the charge got through to the inn on the phone but they refused to speak and told her it had to be put in writing which isn’t great

[Ian Browne @ian_connects]

@eatdrinkmb how do I contact vintage inn Willy Wicket Bristol who weren’t answering phone this afternoon about parking notice received despite having keyed in registration at the bar and having receipts for meal

[Ian Browne @ian_connects]

@edfenergy Steve since I have never been your customer and don’t have a smart meter are you still convinced this was a genuine call from someone who couldn’t even tell me my name?

[Ian Browne @ian_connects]

@edfenergy just had call from 01915433405 which your site says is your smart meter query number from someone telling me edf can’t read my smart meter but didn’t know my name, account details etc sounds like you have a scam with number spoofing gong on?

[Ian Browne @ian_connects]

@Iberia_en Done just waiting on your reply

[Ian Browne @ian_connects]

@Iberia_en I have just made a booking on Iberia flights is on AA and my connecting flight is not showing on AAs website for seat reservations

[Ian Browne @ian_connects]

Another warm welcome shout ‘take all electronics out of your bags or you will be stuck here for half an hour’ from security @BristolAirport. Thank you for your custom.

[Ian Browne @ian_connects]

@BristolAirport and so it begins queue outside silver zone as all self check in terminals offline, no staff explaining what is happening

[Ian Browne @ian_connects]

@83thann3 @FirstBSA @BristolAirport Challenging since like many folk I didn’t pack a printer in my luggage when I went on holiday. Really not a big ask for First and @BristolAirport to work together

[Ian Browne @ian_connects]

@FirstBSA trying to book airport flyer tickets for today Code SUMMER is accepted on website but stays I have to print tickets (while on hols) the m-ticket app says no such code - what do you advise do I really need to print a ticket and hand physically to the driver?