@Hyatt Hi, I am a frequent traveler and Hilton Gold. I recently stayed at the GH Denver, had a great experience. Would like to shift business to Hyatt. Spoke to your WOH team and asked them about a status challenge or match. Were not helpful or very nice. Anything you can do?
@JHilburn just came by your studio in Dallas and all closed up. Why are you closed at 5:30 when you are supposed to be home until 6 on Saturday? Long time customer unhappy. Please advise. Cheers