Ian Tao

Wandering and wondering.

[Ian Tao @iantao]

@MalingaIr @Mattermost 👋 Hey I'm the PM for calls at Mattermost. Would you mind sharing system logs with us in this channel on our community server so we can help you troubleshoot please? https://t.co/PDZRtGhAP1

[Ian Tao @iantao]

@eddiejaoude @Mattermost It's more like supercharged checklists to streamline procedures require a mix of tasks for people (eg. status updates, retrospective, due dates etc.) and automation to reduce mistakes and time to complete

[Ian Tao @iantao]

@eskimo______ @Mattermost 👋 Hiring manager here, yes that is the case!

[Ian Tao @iantao]

@_francislavoie Oh interesting, you expected a message to be sent to the channel whenever a checkbox is clicked? We had that behaviour before and many folks found it spammy which lead to the current iteration.

[Ian Tao @iantao]

@_francislavoie > I do not want to have to enter a message each time I "update" the playbook

Could you expand on this? Are you referring to posting status updates on a run?

[Ian Tao @iantao]

@_francislavoie Would you be open to joining this channel on our community server where the team collaborates every day to help turn feedback into product changes? https://t.co/M59A4ZewE1

[Ian Tao @iantao]

@_francislavoie > the playbook should save us time, but it doesn't,

This is painful but necessary to hear. We did initially design for critical incidents that need the traceability but are now trying to expand relevant use cases such as yours

[Ian Tao @iantao]

@MeganRisdal @Mattermost PS for polling, check out the Matterpoll plugin https://t.co/9efVFUetJa We’re now brainstorming ideas based on your feedback, such as ability to convert any message into a poll where the emoji reactions are votes so that participants can be informed of the results.

[Ian Tao @iantao]

@MeganRisdal @Mattermost Thanks for taking the time to share that! These are really helpful as we work towards general availability for the Collapsed Reply Thread feature where your unread threads are grouped together in one view