Michelle Natalie S

December 1991 // a nomad, movie buff, francophile, part-time wanderlust and full-time photo nerd //

[Michelle Natalie S @ichel09]

Look how much I learned on Duolingo in 2022! How did you do? #Duolingo365

[Michelle Natalie S @ichel09]

Learn a language with me for free! Duolingo is fun, and proven to work. Here’s my invite link: https://t.co/CFYoEN0hpN

[Michelle Natalie S @ichel09]

Your AHT is also so bad, I’ve opened the conversation at 16:25, sampe skrg 17:20 the rest of the chat cm di read doang. Ibaratnya you’re ghosting a customer who had written a long complaint @TokopediaCare @tokopedia

As a loyal user of tokopedia, I’m so dissappointed

[Michelle Natalie S @ichel09]

@TokopediaCare hi tokopedia, kok ini lg complain main kasih keputusan sepihak dan pembeli tidak bisa follow up lg ya???

[Michelle Natalie S @ichel09]

So after FINALLY discovering HOW to chat @TokopediaCare admin yg fiturnya diumpetin gtau dimana dan sengaja disusahin, dibales sm miminnnya cmn bgini doang. Imagine paying goods worth 300k, and you only got refunded 1/3 of it. Padahal I didn’t even keep any of the good 😤

[Michelle Natalie S @ichel09]

@GrabID tlg min di follow up casenya krn trakhir saya menaruh detil kartu kredit di metode pembayaran & takut data CC disalahgunakan apabila akunnya di hack. Consider creating a better user experience for people yg akunnya di suspend utk follow up case dong, skrg ga jelas bgt 😅

[Michelle Natalie S @ichel09]

Tiba2 akun @GrabID ke suspend. Tried reaching the customer support via phone tp ketika ditlfon malah diminta code untuk masuknya. Lah masuk appnya aja ga bs gmna mau retrieve code? 😅

[Michelle Natalie S @ichel09]

@GrabID Aku sudah coba DM via Instagram blom dibales, DM Twitter jg blom dibales, dan sudah kirim appeal dan udh lewat 5 working days blom dapat kepastian apa2 dari pihak grab

[Michelle Natalie S @ichel09]

Order number saya: O202004191533096343. dan GA USAH REPLY klo dikasihnya jawaban template ini: "Estimasi persiapan produk 2-3 hari kerja, sedangkan pengiriman untuk wilayah JABODETABEK 2-3 hari kerja (tidak termasuk Sabtu, Minggu, dan hari Libur Nasional)" @iLOTTE_id

[iStyle.id @istyleid]

Hi @ichel09 sorry for the inconvenience yes. Please inform your order number so we can check first, yes. The attachment for the picture you provided does not show your order number. thank you. ^CA

[iStyle.id @istyleid]

Hi @ichel09 sorry for the inconvenience yes. Please inform your order number so we can check first, yes. The attachment for the picture you provided does not show your order number. thank you. ^CA

[Michelle Natalie S @ichel09]

Sama, dari awalnya pengertian karena PSBB sampe kesel karena sudah ga make sense. Di E-Commerce lain udah gratis ongkir tetep sampe kok barangnya dlm 2-3hari. Sampe saya clarify berkali2 apa maksudnya "persiapan produk", orang cmn psen buku. Nyesel bgt belanja di @iLOTTE_id.

[▪️ @0xc1d]

@ichel09 @iLOTTE_id sama mbak, saya komplen juga jawabannya selalu diplomatis (PSBB, high traffic, memaksimalkan upaya, dll), gak pernah bisa kasih exact time kapan dikirim. beli di bookdepository gak pernah selama ini buat persiapan produk

[Michelle Natalie S @ichel09]

And also, fix your goddamn customer service @iLOTTE_id. It's just PLAIN RUDE to leave your customer unanswered. Like WTF? At that point, I was not even finished with my questions 😡

[Michelle Natalie S @ichel09]

dear @iLOTTE_id, if you can't handle HIGH TRAFFIC AND DEMAND, don't even make make a promotion!!!! Udah complain 2x ke CS iLotte terkait pembelian buku Kinokuniya, selalu diksih alasan PSBB & "produk masih dalam persiapan." NEVER GONNA BUY FROM YOUR WEBSITE EVER AGAIN 😡

[Michelle Natalie S @ichel09]

@kiosTix hi kiostix, I bought 2 ticket to the even on 28 dec, 11 a.m tmr. Does that mean the entrance is only valid for 11 a.m OR is it for the whole day (as long as it's on 28 dec)

[Michelle Natalie S @ichel09]

@TMCPoldaMetro Hi @TMCPoldaMetro biasa SIM keliling beroperasi sampai jam brapa?

[Michelle Natalie S @ichel09]

I’m discovering how to Train AI with Design in Chapter II of the free ebook “AI Driven Design” by @Jvb_nl, @pmarquees, and @awwwards https://t.co/93Yn4xqjBE #awwwardsBook

[Michelle Natalie S @ichel09]

Explore how Artificial Intelligence will shape the UX experiences of tomorrow in the free eBook “AI Driven Design” by @Jvb_nl , @DuffeyChris and @awwwards https://t.co/6Rxcg2u7db #awwwardsBook