A question from a customer today…why don’t you say the word “staff”? It’s simple. At Timpson we believe everyone is equally important and the word “staff” implies some people are more important than others. Instead we use the word “colleague”.
Print can be an impactful part of your channel mix. Done well, of course. It cuts through the 16:9 for desk based folks and our insight tells us that non-desk based feel it's essential. It's about purpose and *how* it sits alongside your other channels.
This could be an interesting internal comms case study at an appropriate time. I wonder how much IC were involved or if advice given was taken on board?
BREAKING: A very serious situation at hospitals across Lincolnshire tonight as @ULHT_News declares a 'critical incident' over "extreme and unprecedented" staff shortages. It says it is "unable to maintain safe staffing levels" leading to "compromised care" across its sites:
I've spoken to 1,500+ people about remote work in the last 6 months
In that time we've raised $15M to build Firstbase
A few predictions of what is likely to emerge before 2025
[ a thread ] 💻🏠🌏
Interesting thoughts here on future working patterns. I do wonder if the need for human contact/interaction and change of scenery might bring the office back in favour after a while...
I've spoken to 2,000+ companies over the last 12 months about their plans for remote work going forward
Here are a few things I've learned
[ a thread ] 💻🏠🌍
Wondering if anyone has some creative examples of using chatbots for #internalcomms? I'm thinking more of interactive ways of sharing complex information, rather than asking for corporate information, annual leave etc
Make people feel important:
Put away your cell phone.
Stop looking around. Eye contact signals interest and respect.
Ask, “How did you learn to do that?”
Seek input/advice. “What do you think?”
https://t.co/kPSTdY6zaH
#leadership#management#LFreakpost
This works for internal comms too - is that top read news story with hundreds of comments because people loved it? Or did it create lots of questions, confusion - or even anger? Vital we dig deeper below surface level stats when evaluating. How else could counter metrics help?
@itskeithriley@icbloke @ZalaComms It could be you have too many channels or your content strategy needs a tweak so people know what to get from which channel. As @itskeithriley says, creating exclusive content for certain channels or making people go through the intranet for essential tasks like payslips can help
"By 9 a.m. we are required to send our direct supervisor a list of what we plan on working on each day. We are then required to check in at 12 p.m. and 4 p.m. with a report of all the work we have completed. … If we miss a check-in, we receive a text message reminder. " #trust
Many of us are struggling with our mental health right now. That's understandable - a lot of the things that help us to cope (family, friends, hobbies) have been taken away. Don't be afraid to reach out for help. Here are 5 organisations that are ready to support you. #COVID_19UK
Day 7 of #31DaysOfCreativity and today's challenge is to write a limerick!
There once was a man called Hogg.
Who said he'd never have a dog.
His children whined.
Oh, how they pined.
But he said there was no chance of a dialogue.
[I know, I'm so mean!]