@FXBHUPESH Thank you for your message. We've provided a detailed overview in ticket #302739. Kindly review the information shared there, and if you have any further questions or concerns, simply reply to the ticket. Our team will be happy to assist you further.
@ashusingh_304 Weβve already addressed this in full. Your MT5 journal and IP logs confirm the trades were opened manually by you. You stated the trades were accidental, and also confirmed they were placed manually by you. We stand by our findings.
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We greatly appreciate your support and are proud to have you as part of our trading community. Wishing you all the best moving forward!
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For confirmation on whether these updated rules will also apply to existing accounts, please contact our support team at [email protected]. They'll be happy to provide clarification based on your specific account. π
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For clarification regarding whether the 3% target has been applied again to your account, we kindly recommend contacting our support team at [email protected]. They'll be happy to review your specific case and provide accurate information.
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@propwatchmedia@InstantFunding_@ashusingh_304 In a separate message, you also stated: βI was scaling in manuallyβ¦ every trade was clicked manually by me.β We canβt discuss accountβspecific details further in public, but our position has been explained to you directly through the appropriate complaints process.
@propwatchmedia@InstantFunding_@ashusingh_304 We also note that in your own message dated 6th Feb 2025, you stated: βThose 7 trades were NOT a strategic scaling decisionβ¦ they were a result of an accidental execution / technical error on my end.β
@propwatchmedia@InstantFunding_@ashusingh_304 The trade activity shows that the positions in question were opened manually by you, consistent with the IP used to open other trades on the account, as confirmed by the MT5 journal entries.
@propwatchmedia@InstantFunding_@ashusingh_304 Weβre sorry you remain dissatisfied. Weβve reviewed this matter in detail, including your trade activity, account records, and our previous correspondence with you.
@Sahzeb Thank you for your question. βΊοΈ For account-specific withdrawal requirements and eligibility, please refer to your dashboard or contact our support team at [email protected], and we'll be happy to assist you further.
@rdrsmc Congratulations on your first payout! π That's a fantastic milestone and a reflection of your hard work, and dedication. Keep following your trading plan and staying consistent, you're building a strong foundation for long-term success. Here's to many more payouts ahead! ππ