@SouthwestAir I don't think you do understand, and I don't want you to change the price. I have already paid for it. I just want to be able to use it from a different airport. It's not about the money, it's about what's the right thing to do...what happened to "we are all in this together?"
@SouthwestAir We wouldn't "like to change the reservation" we are forced to because ZERO flights are flying from Sydney to LA. So she has to go from SFO. I believe you should be making exceptions during these unprecedented times
@SouthwestAir says they care about their customers but they don't. If they did they wouldn't be charging for changing flights in the middle of a pandemic. Southwest is NOT #southwestheartstrong#southwest is weak