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@nishantpitti It’s late here, so I’m off to do what an @EaseMyTrip support agent does best, sleep.
But unlike a Nishant Pitti Airlines employee,
I’ll be waking up refreshed, responsive, and ready to show the world exactly how this company treats its customers.
#TransparencyIsNotAttack
@EaseMyTrip 🚨 Travel Advisory – EaseMyTrip Edition 🚨
Due to recent customer experiences, travelers are advised to exercise caution when:
– Expecting tickets after payment
– Believing “highest priority” means anything
Symptoms: stress, delays, screaming into the void.
#EaseMyTrap
@EaseMyTrip The trip was successful if:
– One emotional breakdown happened ✅
– You found “the best chai ever” ❌
– You got stranded without a ticket ✅
Just curious — which booking system are you describing here?
Because it sure as hell isn’t @EaseMyTrip.
#TripWithRegret#EaseMyTrustIssue
@nishantpitti Impressive vision.
But before expanding into finance, wellness & travel education, maybe focus on the basics: issuing tickets, replying to support, and not stranding paying customers.
Scaling means nothing if it’s built on broken trust.
#EaseMyTrip#GrowthWithoutFoundation
@nishantpitti This was truly heartbreaking, and my thoughts are also with the families affected. But it’s difficult to see messages of compassion from a company that routinely ignores and mistreats its own customers.
There’s a pattern here and it’s not just in your PR posts.
#DoBetter
@EaseMyTrip@EaseMyTripUK I was the highest priority an hour a go. Sweet Jesus, I can't wait to start amping this up!
Everyone that sees your social will see the real side of what your poor customers have to deal with!
Priority, that is a joke. You could just book my flight on the Air Canada desk!
@EaseMyTripUK@EaseMyTrip sent me a “confirmation” that looked exactly like a booking.
Spoiler: it was just confirmation that they successfully took my money.
My ticket? Still lost in the post!!