Update the attackers are still on my account I constantly receive verification codes on my phone every here and there looks like they can’t remove my phone number don’t understand how I can’t sign in using number please help
@UbisoftSupport My account (since 2017) was compromised despite 2FA. The attacker disabled my 2FA, changed my email & password, and locked me out. This is a failure of Ubisoft's account protections. I've opened Ticket/Case Number #25010323
I have order numbers to games I EVEN HAVE Rainbow 6 Siege test server access activation key from all the way dating back to 2018 yet I can’t get my account through “recover your account” because I can’t verify my email when I can’t because the attackers changed it.