ijay || Your Support Specialist

E-commerce Customer Support | Executive Assistant | I Help Saas & founders Scale Support without the Chaos, Cut SLA Response Times by 70% & Customer Retention

[ijay || Your Support Specialist @ijay108402]

@StephanieInii Amen

[ijay || Your Support Specialist @ijay108402]

I'm Ijay an Executive Virtual Assistant and Customer Support Specialist. I manage executive calendars, coordinate high-level communications, streamline administrative operations, handle customer escalations, and build backend systems that keep businesses running smoothly.

[ijay || Your Support Specialist @ijay108402]

The biggest salary mistake remote workers make is not negotiating at all because they're grateful just to be considered.

Gratitude is beautiful. But it is not a salary strategy.

Here's how to negotiate your worth confidently in a remote interview:👇

[ijay || Your Support Specialist @ijay108402]

🎗️Silence is your ally.
After you state your number stop talking. Discomfort makes people fill silence with compromises.

🎗️Never accept on the spot.
Ask for 24 hours to review. Confidence is not rushing.

[ijay || Your Support Specialist @ijay108402]

🎗️Anchor high professionally.
Quote the upper end of your range. It creates room to meet in the middle without underselling yourself.

🎗️Justify with value, not need.
Don't say "I need this amount." Say "Based on my experience delivering X results, I'm targeting this range."

[ijay || Your Support Specialist @ijay108402]

🎗️Let them speak first.
When asked about salary expectations, it's okay to say: "Could you share the budgeted range for this role?" Information is leverage.

[ijay || Your Support Specialist @ijay108402]

🎗️Know your number before the call.
Research industry rates for your role, your region, and your experience level. Walk in with a range not a guess.

[ijay || Your Support Specialist @ijay108402]

The most dangerous place to be is inside a perfect plan God never approved.
We built the blueprint without consulting the Architect.

Lord, align our plans with Yours.

Our hands will work. My steps belong to Him.
Happy Sunday @X family

What plan did you surrender to God? 👇

[ijay || Your Support Specialist @ijay108402]

You ordered a dress. A men's kaftan arrived.
You called support. They were cold, dismissive, zero empathy.
You never shopped there again.
One bad call = lost sale, referral & reputation.
Customer support is the frontline not background.
Ever left a brand over poor support? 👇

[ijay || Your Support Specialist @ijay108402]

@IkonoCatherine Let's get productive today.

Good morning Nwanyioma

[ijay || Your Support Specialist @ijay108402]

Waiting on God is not wasted time, it is a season of renewal.
In the waiting, He strengthens your heart, restores your spirit, and prepares you for what is ahead.

When you feel tired, overwhelmed, or ready to give up, remember that God is your source of strength.

[ijay || Your Support Specialist @ijay108402]

#NewProfilePic

[ijay || Your Support Specialist @ijay108402]

If you run a business in Nigeria, understand these 3 real truths 👇

1. The cheaper your price, the less people value you.

2. People believe what they see, not just what you can do.

3. Strangers may support you more than people you know.

[ijay || Your Support Specialist @ijay108402]

A friend reached out to me recently, frustrated. Not because her product was bad. Not because her service failed.
But because she was invisible.

If your business isn’t on Google, you’re not just missing out on visibility…
you’re losing your potential clients to the next person

[ijay || Your Support Specialist @ijay108402]

Last night, my NYSC PPA acquaintance asked for AI pictures but said she had no money. I offered one free if she’d learn a digital skill she refused.
mindset matters
My people, if you keep saying “I can’t,” life will move on without you. Upgrade yourself or get left behind.

[ijay || Your Support Specialist @ijay108402]

Most businesses are not struggling with sales.
They are struggling with RESPONSE
Here’s what I do:
– Organize your inbox (DMs, email)
– Create fast response templates
– Help you reply quicker & close more customers
If your customer support is messy, you are losing money daily.

[ijay || Your Support Specialist @ijay108402]

Most businesses are not struggling with sales.
They are struggling with RESPONSE
Here’s what I do:
– Organize your inbox (DMs, email)
– Create fast response templates
– Help you reply quicker & close more customers
If your customer support is messy, you are losing money daily.

[ijay || Your Support Specialist @ijay108402]

A Good customer service is not just replying to messages, it’s making customers feel heard and respected.

[ijay || Your Support Specialist @ijay108402]

@zillionokoye Interested

[ijay || Your Support Specialist @ijay108402]

@StephanieInii My dear life has a lot to teach.

[ijay || Your Support Specialist @ijay108402]

@MrCharlesky Interested.