Kamran Khan

[Kamran Khan @ikamran_k]

I remember every single thing you ever said. I strive to be the person you wanted me to be. #Mom #Mother #Mouj #Love

[Kamran Khan @ikamran_k]

@BabyshopArabia I had an order scheduled for delivery yesterday, which wasn’t fulfilled. Surprisingly, there’s no visibility on order status and customer service can only say a complaint has been raised. For an e-commerce brand, this level of system maturity is disappointing.

[Kamran Khan @ikamran_k]

@FABConnects Do you have SLAs to address customer queries?

[Better Start Today @BetterStartHQ]

7 LESSONS...

[Kamran Khan @ikamran_k]

@AirIndiaX Your so called Customer Happiness Executives seem to be unreachable forever. How do I get my refund?
@RNTata2000 Sir, the customer support service is in a very bad state. I've spent hours to get a resolution through chat bot and now can't connect to a human at AIX.

[Kamran Khan @ikamran_k]

@AirIndiaX Canceling a delayed flight with you is a pain. Thanks to the dumb bot you have. I need help with the cancellation of a flight delayed beyond 3 hours today.

[Kamran Khan @ikamran_k]

@POTUS You are equally responsible for #GazaGenocide

[Kamran Khan @ikamran_k]

@DoT_India I haven't heard from @Airtel_Presence @airtelindia on my concern. Now they'll charge late fee & block the services. They'll compell me to pay because they don't care about laws or consumer rights. #AirtelBlack #airtel5gplus #airtel

[Kamran Khan @ikamran_k]

If you activate international roaming on your Airtel number be assured while overseas they'll charge you irrespective of the services being availed. #customerexperience #CustomerService #India #Cheating #TRAI @Airtel_Presence @airtelindia @DoT_India

[Kamran Khan @ikamran_k]

@Airtel_Presence @airtelindia You are the most pathetic service provider. I'm porting all my active connections and raising the issue with consumer forum. #customerexperience #CustomerService #Airtel #airtel5gplus #airtelthanks

[Kamran Khan @ikamran_k]

@Airtel_Presence @airtelindia I had reached out to you through DM for addressing a concern. Can I expect a closure or do I need to escalate further for a solution? #CustomerService

[Kamran Khan @ikamran_k]

@Airtel_Presence @airtelindia Your services are highly pathetic. You have charged me for services I never subscribed to.
You can't even respond to a query on the billing. Your #AirtelBlack priority customer service is useless.
#CustomerService #Fraud #customerexperience

[Harvard Business Review @HarvardBiz]

Switching attention between tasks saps your focus and energy. https://t.co/VGu3l6DsCr

[Uplifting Quotes @UpliftingQuotes]

At the center of your being you have the answer; you know who you are and you know what you want. - Lao Tzu #quotes #upliftingquotes

[Kamran Khan @ikamran_k]

@airtelindia I've been chasing you for resolving a broadband related issue for 2 months but didn't get a resolution and today it has stopped working. @reliancejio What is the lead time for installing a new connection?

[Kamran Khan @ikamran_k]

@pharmeasyapp If you don't have the competency to manage lab test requests through app then don't give that option to your customers. #CustomerExperience #Pathetic #incompetent

[Kamran Khan @ikamran_k]

@agarwalpacker My consignment was to be delivered in 8 days. Today is the 18th Day and I'm haven't got it. Need someone to connect else I'm initiating legal action.

[Kamran Khan @ikamran_k]

@IndiGo6E Asking your customer service agent to transfer my call to a supervisor and he is denying it. I've an issue with my booking. Can someone call immediately?

[Kamran Khan @ikamran_k]

Silence shouldn't be mistaken for weakness. It's just that the silent one's don't want to shake you up.