Dear Whatsapp support,
@whatsappbiz @wa_status@Meta@MetaforDevs@facebook@X@XCorpIndia@WhatsAppInc@WhatsappIncDic@jankoum@elonmusk@HelpWhatsApp@facebookapp@MetaNewsroom@Metaconsultant1@MetaSecurity@fbsecurity@metaindia @facebook_india1 @FacebookIndia6@BusinessIndia1@TechCrunch@thenextweb@Gadgets360@consaff@Cyberdost@ConsumerVoiceIn@internetfreedom@accessnow@DEFindia@cis_india
We are a small business called TOSS TURF based in Chennai, Tamil Nadu, that relies heavily on WhatsApp Business to connect with our customers. Recently, our main whatsapp business account that had multiple customer groups out of which one had over 700 participants was banned, likely due to policy issues, and every attempt to restart with new phones and numbers has ended in repeated bans. We tried to stick on with the policy guidelines thereafter in order to ensure the new business accounts are saved from being banned.
What’s most disheartening is the lack of human intervention. Despite reaching out multiple times through email and any possible means, we were only met with automated responses, and every email address we found online also redirected us to automated systems. We haven’t been given any opportunity to speak with a human representative or explain our case and to merely know what went wrong.This isn’t just an inconvenience for us it’s impacting our livelihood and the service we provide to our customers.
Links to our business accounts to show our legitimacy:
google: https://t.co/OfJV9Dopvw
Instagram: https://t.co/3Lwkofjtj7
Youtube: https://t.co/0f2S5DWW81
Restricted whatsapp business account numbers associated in this issue:
+918610662462
+918668171399
+918939981055
Our contact numbers:
9094937707
6382128343
8610662462