Harrowing experience with @RelianceDigital#Mumbai after sales.
1. Deliverd product wth #damaged packaging & left it outside th house bcas their #installation team didn't arrive and leaving th #customer#stressed about product's #safety
2. Store not responding to customer's calls
In Kerala, apparently you can now call a coconut harvester the same way you book a cab.
A uniformed professional arrives on a cycle, equipped, trained, and ready to work.
We often speak about India’s services economy in terms of IT exports or global capability centres.
But we’re digitising even our most traditional, hyper-local services.
There was another detail from this video that stayed with me.
The young man who climbed those trees was from Chhattisgarh.
When I began my career in our Group’s steel business, many of of our associates working in our furnace and foundry shops had come from states like Bihar and Madhya Pradesh, travelling far from home in search of opportunity.
Today, it seems those same aspirations are finding avenues not just in heavy industry, as in the past, but in new-age, tech-enabled services.
People moving, adapting and rising are a powerful economic force.
And also a force for integration.
As long as they’re welcomed by the host states!
Dear @EurekaForbes@pratikpota
Horrifying incident happened in #bengaluru since 0830am on wed25mar2026: An executive cals non-stop, on all phone numbers of a customer (wife & husband), for renewing the AMC & also reaches their hse & rings their doorbell non-stop
@BlrCityPolice