ImOn Communications

🛜 High-Speed Fiber Internet, TV/Video, & Phone provider
📍 Cedar Rapids, Iowa City, Dubuque, & Siouxland areas
⏰ Open M- F, 7AM-6PM
⏰ Sat. 8AM-12PM (CR Only)

[ImOn Communications @ImOn_Comm]

@ACAConnects Thanks for sharing!!

[ImOn Communications @ImOn_Comm]

@dailydoseof_DAN Hi Dan - we are very sorry to hear that your internet was down! Do you need any help getting back online?

[America’s Communications Association @ACAConnects]

ACA Connects member @ImOn_Comm has welcomed Dave Ball as Manager of Sales and Operations in the Twin Ports region, supporting the company’s continued growth in the market. Read more https://t.co/50E9HLMD1B

[ImOn Communications @ImOn_Comm]

@DoctorQuince Hi Doctor Quince - We do not have a reported outage for that time, but if you are still having connection problems please send us a DM with your address so we can investigate for you.

[ImOn Communications @ImOn_Comm]

@wfeldhaus Hi Wendy - we would be happy to help you get back online. Could you send us your address in a private message?

[ImOn Communications @ImOn_Comm]

Mount Pleasant fiber network 🛜✅

[America’s Communications Association @ACAConnects]

ACA Connects member @ImOn_Comm has completed its 100% fiber Internet network in Mount Pleasant, IA, delivering high-speed fiber service to over 3,500 addresses with speeds up to 1 Gbps for homes and 10 Gbps for businesses. Read more: https://t.co/ejX23F9bRB

[ImOn Communications @ImOn_Comm]

@fightingsaints Congratulations, Mark! 🏒🙌

[ImOn Communications @ImOn_Comm]

@sean67854 Hi Sean - it sounds like we may have to separate the 2.4G and 5G networks. If you could have them give us a call at 319-298-6484, our Customer Care team would be happy to troubleshoot for them!

[ImOn Communications @ImOn_Comm]

@jhejda Hi jh - we are sorry to hear that! If you could send us a DM with your address, we'd be happy to look into the issue for you.

[America’s Communications Association @ACAConnects]

Congratulations to Patrice Carroll, President and CEO of @ImOn_Comm, an @ACAConnects member, for being honored in the @Cablefax Most Powerful Women issue. #cfxwomen

[ImOn Communications @ImOn_Comm]

@RidertownUSA @Dupaco 🙌🍻🏒🐮🔔🏆

[ImOn Communications @ImOn_Comm]

@Helperobc Hello - apologies for the delayed response and for the interruptions to your service. We often do overnight maintenance on our network, which likely caused these intermittent outages. If you are still experiencing issues, please let us know by calling 319-298-6484.

[ImOn Communications @ImOn_Comm]

@CzechTheBox Hi Laura - just wanted to follow up and let you know that we pushed out an update yesterday around 12:30 PM that fixed this issue!

[ImOn Communications @ImOn_Comm]

@CzechTheBox Hi Laura - This is an ongoing issue with the Emergency Alert System (EAS) that may be related to the system reboot we did last night. Our video engineering team is investigating as we speak. We apologize for the inconvenience (we know it's annoying) and will provide updates ASAP.

[ImOn Communications @ImOn_Comm]

@TeriMicek That being said - please send us a private message with our address, and we will have our construction supervisor take a look at the situation.

[ImOn Communications @ImOn_Comm]

@TeriMicek Hi Teri - when we restore areas affected by construction, we lay down black dirt, grass seed, and cover it with straw to help keep the soil most and to prevent the seeds from being blown/washed away. We know it's not ideal visually, but in the long term, it helps with regrowth!

[ImOn Communications @ImOn_Comm]

@hamsterkitten @Apple In the meantime, you can set up autopay so that you don't have to enter your account information every month! Instructions for how to do that are here: https://t.co/sJzrnf8t52

You'll also get a $5/month autopay discount if you set it up!

[ImOn Communications @ImOn_Comm]

@hamsterkitten @Apple Hello - thank you for the feedback. We are working on updating our payment system in the near future.

[ImOn Communications @ImOn_Comm]

@SmoakBloak We do restore all affected lawn areas with black dirt and grass seed once construction in the area is complete. If restoration has not occurred yet for your yard, please send us a private message with your address and we will have our construction supervisor address this ASAP.

[ImOn Communications @ImOn_Comm]

@SmoakBloak Hi Chandler - we are building our fiber Internet network in Cedar Rapids, which often involves digging in the utility easements. This applies to everyone in the the area where we are building our network; not just those who sign up for service.