@JioCare โ But even your 4G+ is not working in Latugoan (near Dharmanagar) because thereโs no nearby tower.
Iโve reported this many times. Either escalate this to the network team or be honest and admit that Jio has no proper coverage in my area.
This is not a device issue.
@JioCare โ Itโs time to speak publicly about your poor support.
For the past several days, Iโve been raising a genuine issue regarding poor network in my area Latugoan (approx. 3 km from Dharmanagar, Tripura).
I clearly informed your
support team:
@JioCare@JioCare Again the same copy-paste reply!
โ My phone is Xiaomi 12 Lite (Global) 8GB/256GB โ it fully supports 5G, including n77/n78 bands used by Jio.
๐ Official specs: https://t.co/rZvWlWAMk6
โ Airtel 5G works perfectly on this device.
@JioCare My device is Xiaomi 12 Lite Global 8GB/256GB, which fully supports 5G (including n77/n78 bands used by Jio).
Official specs here: https://t.co/rZvWlWAeuy
Please stop denying this fact and focus on fixing the poor signal issue in my area (Latugoan, near Dharmanagar).
@JioCare@JioCare This is the 6th time Iโm getting the same copy-paste reply.
โ My Xiaomi 12 Lite (Global) is a 5G-compatible device.
โ Airtel 5G works perfectly on the same handset.
๐ But in Latugoan (3 km from Dharmanagar Town), even your 4G+ is unusable due to poor tower coverage.
๐ Despite all this, JioCare kept ignoring my complaint, never escalating to the network team, and continued to send the same message like a bot.
If @JioCare cannot fix network issues or provide real support, customers like me will have no option but to PORT to Airtel or another
Dear @JioCare, In my area, Latugoan, Dharmanagar, North Tripura, the Jio network signal is weak, and the internet speed is extremely slow. I have already complained 2-3 times before, but the issue is unresolved.
Please take urgent action. Itโs affecting daily work.
I'm concerned about the delay in generating my daughter's Aadhaar number. It's been over 3 months since enrollment & still shows 'under process'. Request your assistance in expedite resolution. Enrolment ID: 0221009570204420241004132458 @UIDAI@UIDAIGuwahati@Aadhaar_Care
@Airtel_Presence@airtelindia Dear team, my internet connection is disturbed for the last month, me and my family members total five Airtel sim cards are using right now and all are facing internet issues. Can you please look at this matter as soon as possible.
@XiaomiIndia@MiIndiaSupport@Xiaomi@JioCare
I am using my phone Xiaomi 12 lite global edition and in specifications it's clearly mentioned my phone is supporting 5G and in my area Jio true 5G is available but still I am unable to use Jio true5G services.