@AmazonHelp Thank you, Alex. Are you referring to the email sent on October 23? I replied with additional information afterward, but I haven't received any response to that follow-up. Could you please confirm whether the team has reviewed my latest email?
@AmazonHelp My case was wrongly treated as a freight-forwarding issue. I never intended to use one. Tracking says “handed to receptionist,” but the photo shows the package left outside. No reply to my follow-up. Please investigate.
@AmazonHelp@AmazonHelp I haven't received any updates yet. Could you please let me know when I can expect a response? I would really appreciate your help. Thank you!
@AmazonHelp Hello, I was informed that I would receive a response within 12 hours, but I haven't received any updates yet. Could you please let me know the current status of my request? Thank you for your assistance.
Amazon Logistics delivered my order to an old forwarding warehouse address that I entered by mistake. I cannot retrieve it, and chat support is unavailable in Korea. Please help me contact a support agent.
@AmazonHelp
@AmazonHelp The package was delivered to a warehouse that has already moved. I want a refund and Is it possible to retrieve the package? (I'm in South Korea)