Siddartha Khetan

[Siddartha Khetan @imskhetan]

"Your public email IDs are bouncing back. Note that my billing liability stops on 29th May 2026. Review INGRAM Grievance 9441517 immediately." @airtelindia @Airtel_Presence

[Siddartha Khetan @imskhetan]

@airtelindia @Airtel_Presence raised complaint in consumer forum

My airtel black connection, DTH shifting nt done since pst 5 days. Same assurances everytym

Now want to surrender (DTH only). Will pay till since I first raised rqst. Pls do the needful. No need of any waiver

[Siddartha Khetan @imskhetan]

@Airtel_Presence DMed.

Hope it happens today

[Siddartha Khetan @imskhetan]

@airtelindia Will my DTH connection be ever shifted?

You team is breaching TAT, misguiding me and asking to sit tight.

Shall I raise request to consumer forum? Pls confirm

[Siddartha Khetan @imskhetan]

@LivpureSmart @Livpure_India @LivpureSmart @SARGroupindia Day 8 without water. Your escalation team promised a definitive callback today but no luck. It is YOUR liability to contact the subscriber and resolve cancellation, not mine to chase you. Calling 1915 tmr to update INGRAM Docket 9368366

[Siddartha Khetan @imskhetan]

@SARGroupindia RO (@Livpure_India @LivpureSmart ) broken since 16 May. Raised cancellation on 19 May due to zero support, but falsely rejected. Filed consumer complaint via INGRAM (Docket: 9368366). Now ur team demands 7 MORE days just for a callback? Please approve cancellation

[Siddartha Khetan @imskhetan]

@LivpureSmart @sachin_rt @Livpure_India @LivpureSmart raised complaint in consumer helpline after such poor service. Hope now some bells will ring in your ears

cc @sachin_rt

[Siddartha Khetan @imskhetan]

@LivpureSmart are you guys even human?

No response on service request and now cancellation request is also rejected without any call.

Are you serious?

@sachin_rt no respect for you sir as you endorse such brand

[Siddartha Khetan @imskhetan]

@LivpureSmart @LivpureSmart same standard response after 24hrs.

Anyways have requested for cancellation of my subscription

CC @sachin_rt

[Siddartha Khetan @imskhetan]

@LivpureSmart 48 hrs crossed, engg didn't came or responding my calls.
Request
a) Pls get this fixed asap
b) Help me with smooth cancellation of subscription in next 10 days

Hope that's feasible

[Siddartha Khetan @imskhetan]

@LivpureSmart @sachin_rt Update: With such awesome service of @LivpureSmart where they've not even tried to call me after their own TAT of 48hrs is finished and no engg came, have raised cancellation request.

@sachin_rt FYI. Pls endorse such a brand who keep their own words.

[Siddartha Khetan @imskhetan]

@LivpureSmart @LivpureSmart no response today also?

Requesting to give my security deposit and cancel it. Engineer doesnt need to come.

Hope thats doable

cc @sachin_rt

[Siddartha Khetan @imskhetan]

@LivpureSmart @sachin_rt @LivpureSmart no response?

Will it happen at all?

@sachin_rt FYI. You endorse a brand which doesn't even respond to its fault. Their own TAT is breached and no response yet.

[Siddartha Khetan @imskhetan]

@LivpureSmart @sachin_rt @LivpureSmart any timelines?

Another 48hrs?

@sachin_rt you support such service where i need to pay livpure and outside water too?

[Siddartha Khetan @imskhetan]

@LivpureSmart 48hrs TAT passed still no specific timeline?

Enough is enough! Pls also help me with cancellation process smoothly.

By 31st I need you guys to take your machine and give me refund.

[Siddartha Khetan @imskhetan]

@LivpureSmart As I mentioned, I am confident that your technician will not come today and I need to purchase additional outside water.

cc @@sachin_rt

@grok how many such complaints you can confirm same as of my nature?

[Siddartha Khetan @imskhetan]

@LivpureSmart says even if no water is coming out of filter, custom er needs to wait 48hrs for help.

In the interim he should purchase outside water, pay for both outside water and rent to livpure.

I'm done and now looking for alternatives.

@sachin_rt you endorse this?

[Siddartha Khetan @imskhetan]

@LivpureSmart @LivpureSmart shared on DM. But I am hopeless of you and confident that even today, more than 24hrs of complaint, still i need to purchase outside water.

cc @sachin_rt