Sumit Kumar

[Sumit Kumar @imsumit0303]

@Samsung @SamsungIndia
My laptop is still under warranty. Why this delay happening. And change the screen or hinge whatever needed, Make it for free at least this time

[Sumit Kumar @imsumit0303]

@SamsungIndia @Samsung
I raised a complaint with a ticket number : 2457495920 and it's been almost 10 days. Your customer care tells everyday your technician will contact me but later I don't get call from your end.
concern is: broken hinge of my laptop.

[Sumit Kumar @imsumit0303]

Your laptop is faulty because this issue came as for 3rd time in 2 years. The hinge gets broken from the same place. Last time your people told me about I didn't handle well and I did pay for it, but how this happens always. Please look into it and resolve.

[Sumit Kumar @imsumit0303]

@LivpureSmart Thanks a lot. I got the refund.
Please make these things easy for your users. Not everyone can go this way to get a resolution.

[Sumit Kumar @imsumit0303]

I started a rental subscription of @LivpureSmart and on day 7, I decided not to continue. Your guys on customer care say without completing the locking period of 3 months, they can't refund my security deposit just because I was 1-2 hours late to raise the request.

[Sumit Kumar @imsumit0303]

@LivpureSmart @LivpureSmart You can reach me at 9206549794

[Sumit Kumar @imsumit0303]

@LivpureSmart The machine is uninstalled but the refund is not initiated from your end.

[Sumit Kumar @imsumit0303]

@LivpureSmart Please connect me to someone from your team so the uninstallation and refund get done.
@LivpureSmart

[Sumit Kumar @imsumit0303]

@LivpureSmart When the uninstallation will be done and my refund will be initiated.
No response yet from @LivpureSmart

[Sumit Kumar @imsumit0303]

@LivpureSmart Please confirm me once refund is done.

[Sumit Kumar @imsumit0303]

@LivpureSmart Please make sure all the refund is done @LivpureSmart

[Sumit Kumar @imsumit0303]

@LivpureSmart you connected me with somebody and still I am in same situation. He continues telling me that refund of deposit can't be happened.

Please uninstall the machine and refund my deposit back.

please make it little easy for me. @LivpureSmart

[Sumit Kumar @imsumit0303]

@LivpureSmart try to call again.

[Sumit Kumar @imsumit0303]

@LivpureSmart 7 days doesn't mean it ends by 1pm afternoon. But your customer care guys are stuck at that point only.
What kind of policies are made by @LivpureSmart
Please initiate refund my security deposit money.
My registered mobile number: 7897198337

[Sumit Kumar @imsumit0303]

@LivpureSmart Yeah on day 7 only I raised a request by 3pm and your guys said that If I raised this by 1pm then it was valid.
Just for 2 hrs I have to go for 3 long months.
A company like @LivpureSmart must have this little flexibility.
Policies aren't made to trouble your customers right???

[SampoornKranti @ANANDNiknikhil]

Please check the responses. @SwiggyInstamart. Are you running a loot scheme by any chance?

[Sumit Kumar @imsumit0303]

@ANANDNiknikhil @SwiggyInstamart That’s not fair. If these things happening I would go with @letsblinkit or @ZeptoNow.
Please look into this and update us @SwiggyInstamart @SwiggyCares

[SampoornKranti @ANANDNiknikhil]

Hi @SwiggyInstamart. What is the problem with your app and policies? Please train your support staff. I placed an order at 21:32 Hours and placed a request for cancellation of the same even before it was packed but I have been charged a cancelled fees of 100% of the order amount

[Sumit Kumar @imsumit0303]

@ANANDNiknikhil @YatraOfficial @woohoogifting @YatraOfficial please look into this asap.

[Sumit Kumar @imsumit0303]

Bad from @woohoogifting .🙂

[SampoornKranti @ANANDNiknikhil]

@YatraOfficial You are selling gift cards on https://t.co/q9bWT8nORt @woohoogifting and their customer service executive says if you are not able to redeem the gift card, it's not our responsibility. Are you guys collaborating for this fraud?