@JioCare Today morning’s Screenshot for your reference, service team playing with the sentiments are urgency of the customer. 1.9 mbps speed as against 100 mbps plan since one month with no one out there to resolve.
@RelianceDigital@reliancejio
Nightmare exp with Airfibre customer care aswell as service manager - Santosh Kunar (+91 6361-004966) at B’lore. No action taken on complaints. Surprising to see service teams not answering calls. Sad to see a premium consumer co service declining.
@JioCare Hello shshank,
Thanks for your reply but it’s surprising to see no action taken as yet for the complaint including current one which was open and stands closed without resolution.
@help_delhivery You people are thugs of highest order. You should be named and shamed everywhere. I”ll ensure to take all the legal course in my capacity to ensure this cheating of customers like myself and several others is stopped. @delhivery
@help_delhivery@delhivery Despite raising multiple tickets (IDs: [J1756988805661633.] my damaged shipment (AWB: 2827769899361 remains unresolved. This lack of accountability resembling that of “professional thugs” — is unacceptable. I demand a full refund and written closure.
@delhivery@help_delhivery My delivery address against AWB # 2827769899361 is clearly mentioned as Bengaluru and shipment after more than 10 days delay is being sent to Hassan. What’s going on ? @BlrCityPolice - Have sent multiple tweets pls intervene.
What a shameful and pathetic service team @delhivery@help_delhivery . My consignment has been more than 10 days delayed and there are no firm answers. Share your customer care no. not an IVR which is useless.@BlrCityPolice pls intervene
@help_delhivery It’s pathetic how businesses like @delhivery ignores a legit customer without giving any resolution plan and expecting to continue business in the market. May be too easily underestimating power of consumerism. I would approach the consumer court if it’s not resolved imm.
Dear @help_delhivery@delhivery Nightmare experience with your customer care as-well as your delivery team against my AWB # 2827769899361. No attempt being made for delivery despite clear address..Sad to see a good company service declining.
@help_delhivery This response is unacceptable. Issue has already caused disruption & your message contains no concrete action, ownership or deadline. Please provide immediately:specific corrective steps & the person responsible; an exact resolution date & time; & a direct escalation contact.
@help_delhivery This is unacceptable. The update is vague - provide the package’s exact current location and a guaranteed delivery date immediately, and escalate to a senior staff if you cannot. I expect a clear resolution now since the item is urgently needed. @delhivery
I’m just wondering if there is any representative out there fm @delhivery to bother and support a customer who has been left with no whereabouts of my consignment. This is terrible indeed !
@help_delhivery Disappointed with the continued delay in delivery of AWB XXXXXXXXX9361 despite multiple escalations. Kindly ensure this is resolved at the earliest and keep me updated on the exact delivery timeline.
There is no call or message by @delhivery executive except sharing wrong updates on the phone. We seem to’ve no way out perhaps you need to get accountability from the respected team.