Inchape UK

[Inchape UK @inchape]

@gillhorne1967 @andym1908

[Inchape UK @inchape]

@andym1908 Ooooh, it seems to be true that old men are grumpy 😡

[Inchape UK @inchape]

@andym1908 We’ve loads of used Passats in stock that may be more suitable for a gentleman of your experience.

If buying this bank holiday weekend we’ll also re-imburse the cost of your last service and MOT

[Inchape UK @inchape]

@gillhorne1967 @andym1908 @UKVolkswagen We’ve loads of used Passats in stock that may be more suitable for a gentleman of your experience.

If buying this bank holiday weekend we’ll also re-imburse the cost of your last service and MOT

[Inchape UK @inchape]

@bigruss812 If you had bought a decent warranty you would have received a premium service experience. As you purchased economy - you received an economy service.

Did you complain that you didn’t have champagne 🥂 on arrival on your last Ryanair flight ✈️?

[Inchape UK @inchape]

@bigruss812 That sounds pretty poor to be fair @bigruss812 but had you paid a premium price for a premium service we could understand your complaint. However you went with a 3rd Party and expect us to provide the same level as service to you as we do to our direct customers

[Inchape UK @inchape]

@Shields7Paul Hey Paul, we’re so so sorry to hear this and take any complaints with the upmost seriousness. We’d like to give you a £500 voucher towards any future service, repair, MOT, brakes or Tyres etc as a gesture of goodwill and hopefully retain your custom. Please message your details

[Inchape UK @inchape]

@MrRogerDodger Thanks @MrRogerDodger we’re loving your colours too. Especially those eyes 😍, we could get lost for days.

But why are you needing to dodge a good roger? 🤷🏻‍♂️

[Inchape UK @inchape]

@TAVIODAVIS Yo @TAVIODAVIS word 2 ya brutha we is feelin yuh and no warning needed fam. We ain’t gonna rinse no blood yeh. Just keepin rollin n flowting init. Do yuh hear me?

[Inchape UK @inchape]

@ComplyandBye Hi @ComplyandBye apologies that we’ve not replied sooner, We were temporarily suspended by Elon Musk. We’d like to offer you £350 off your next service or repair as a gesture of goodwill to retain your custom

[Inchape UK @inchape]

@IanKearn Hi @ IanKearn apologies for the delay. Where did you loose your money? Would you like us to help you find it?

[Inchape UK @inchape]

@JJaylett Given the serious nature of your concern and the reputational damage such negative social media attention may cause, we’d like to refund you 250% of your deposit. Please DM your order details and we’ll process the refund tomorrow.

[Inchape UK @inchape]

@JJaylett Hi Jon, we’re very sorry to hear of your complaint. We assure you that we take any concerns of this nature with utmost seriousness and will ensure we bring this concern to a timely and satisfactory conclusion.