Saurabh 🇮🇳

True Indian to the soul. easy going, loves to talk and travel, and of course, intelligent ;)

[Saurabh 🇮🇳 @indbunny]

@McDonalds offering a premix mango shake in India with no mixing, whipping or topping is like sinning the very drink! A flat dispensed mango shake is nothing but a scam. The least McD could've done is whipped the shake using the mcflurry shaker which could've made it far better.

[Saurabh 🇮🇳 @indbunny]

@MyIndusIndBank attempted 20 times to connect with cust care for an urgent CreditCard issue but the IVR doesn't give the option to connect with an executive! How does a bank operate support line that way?? Extremely poor service

[Saurabh 🇮🇳 @indbunny]

@amazonIN The new app version has NO WAY to reach out to CUSTOMER SERVICE. The sections of Talk to us or Chat with us doesn't exist any longer. How to expect a chatbot to serve exceptional circumstances which are not detailed anywhere??
Pl arrange an agent to connect asap.

[Saurabh 🇮🇳 @indbunny]

And @reliancejio boasts of being the world-class telco!! On a last mile #jiofiber outage, and complaint raised on 23/7, the response message informs of expected resolution by 29/7...that's crazy 6 days SLA for service restoration!! #jiosucks #Jio

[Saurabh 🇮🇳 @indbunny]

@amazonIN how and why is there a disparity in MRP printed on product label shown on app page vs the price listed against the same item?? How can an item be listed/sold above its MRP?? @jagograhakjago @CCI_India @TOIDelhi @JagranNews

[Saurabh 🇮🇳 @indbunny]

Having used @SunflameIndia for 30+ yrs, feel pity that my loyalty expiry has come now. What a shame for a legendary brand. (3/3) #shunsunflame

[Saurabh 🇮🇳 @indbunny]

@SunflameIndia why such an apathy to a complaint? Customer buys a new burner, has an issue which can be easily sorted but local nincompoop rep choose to offer a deaf ear! (1/3) #sunflame

[Saurabh 🇮🇳 @indbunny]

A small resolution is awaited on my complaint for last 15 days, no calls answered, no visits, no follow-ups. I think its time I bury the money spent, and throw the new burner (~1 month old only) out on the road! (2/3) #sunflamedeadmasters

[Saurabh 🇮🇳 @indbunny]

@HappyFaresindia (2/2) but why to charge for a cancellation which is not induced by me in any manner. In fact, i have already paid ₹1,500 as convenience fee at the booking stage and that should be sufficient as handling charge in such cases. Looking for a refund of ₹2400 to square up the issue.

[Saurabh 🇮🇳 @indbunny]

(1/5) @flyspicejet I booked 3 pax DEL-SAG-DEL for 18/04/25 for Sai Baba's darshan. An email today states that onward flight of 09.55 is rescheduled for 13.55, to arrive SAG at 16.00. The return departure from SAG is unchanged at 17.25, giving no time to even get out of airport!

[Saurabh 🇮🇳 @indbunny]

@HappyFaresindia (1/2) While I appreciate your response with cancellation and full refund of fare charged, I am still perplexed with ₹2,400 charged by your co. as cancellation fee (@ 400/- per pax, per pnr). I'd have happily paid this if I cancelled tickets because of my reasons,

[Saurabh 🇮🇳 @indbunny]

@HappyFaresindia I missed two calls from your company's number just a short while ago. I am now available to take calls.

[Saurabh 🇮🇳 @indbunny]

(5/5) @flyspicejet I can provide both my PNRs and my contact details to your team for necessary checks and processing the full cancellation/refund through DM. Please depute staff to resolve this ASAP. @MoCA_GoI @airsewa_MoCA @DGCAIndia Your intervention is sought please 🙏🏼

[Saurabh 🇮🇳 @indbunny]

(3/5) My question is - If I am not going on an onward journey because of @flyspicejet issue, what will I do with my return journey ticket? How will I travel on that flight? @MoCA_GoI Why should I be penalized for no-cancellation, no refund because of silly airline mistake/issue?

[Saurabh 🇮🇳 @indbunny]

(4/5) @flyspicejet PLEASE TAKE A LOGICAL CALL ON THIS CONCERN, CANCEL THE ENTIRE JOURNEY (DEL-SAG-DEL) AND ARRANGE FOR FULL REFUND because the cancellation has originated from an issue which is created by your airline and not by me in any manner.

[Saurabh 🇮🇳 @indbunny]

@ziglyforpets is this the quality of work in a ₹ 2k worth of pet fleece jacket that is worn only once yesterday? Threads from velcro closing spreading out all over with single use!! Wonder how long will this stay on? #petclothing #pets

[Saurabh 🇮🇳 @indbunny]

Worst @mcdonaldsindia exp is when you order online via @zomato @Swiggy . My delivery location is just 3.5 km away but takes 1+ hr for COLD food to reach!! Rider confirms it takes longer than usual to receive food at outlet. And that too when 10-15 riders are there around always.

[Saurabh 🇮🇳 @indbunny]

@mcdonaldsindia sucks! No more a fast food name. In fact, Indian restaurants serve faster than a McChicken comes in your hand. #Dehradun Rajpur Rd outlet takes 20-25 mins to serve one small order. Why don't you down ur shutters and let someone else do better business.

[Saurabh 🇮🇳 @indbunny]

@ola_supports Details shared in DM. Pl check

[Saurabh 🇮🇳 @indbunny]

@Olacabs scamming customers by jacking up the final fare vis-a-vis estimated one, and later offering refund by a voucher (which can't be traced if paid by cash) ONLY IF A COMPLAINT IS RAISED by customer using the app support. What if people don't complain??
[Cases in thread] 👇🏼