@JEHoyle1971 To help solve that frustration, we swapped to a pull tab design that we hoped would provide an easier experience when opening your creamer. We have shared your feedback with our products team.
@JEHoyle1971 Thank you for this valuable feedback, we are sorry that our new pull tab has not been the improvement that we were hoping to achieve for you. During the last few years, we have gotten quite a bit of feedback that the foil could sometimes be difficult to open.
@LanierTrader Hi, there! We are so sorry to hear about your experience with the pull tab. When you have a moment, please send us a DM so we can learn more about this issue.
@ThatxDarnxCat We are truly sorry to hear your creamers were too thin! This is not the quality we strive for and we would like to make things right. Please contact us using the following form: https://t.co/EZPzPKMBZP
@nickbwi We recently went through a refresh with this product and we made a few changes with the packaging. Rest assured, this is still the same recipe as the "Amaretto" flavor you already know and love, it just has a different look and refreshed name: Cherry Almond Macaron!
@CJT701 We're sorry to hear you've experienced this issue! We'd love to make this right, so we sent you a DM to gather some more information on this matter.
Get comfy and start your day with Maggie Wheeler and our new FRIENDS Manhattan Hazelnut Mocha creamer. One taste, and you’re going to go ON A BREAK…a coffee break that is! @friendsTV#InternationalDelight
@BIGG5D Hello there! We're sorry that you experienced this issue, but we would love to make it right. Please check your DMs, as we've requested some information regarding this matter.
@texan__beauty We're sorry to hear about your experience. Could you please send us a DM so we can gather more information? We hope to hear from you soon!