—and now the fuel pump, rail-pressure sensor and roof rail. All services have been done at authorised Volkswagen service centres, yet every failure means my car sits in the workshop for 4–5 days. This level of reliability and after-sales support is simply unacceptable.
@AcrossAssist_ Across Assist is a fraud company. No transparency, poor customer service, toll-free number out of service on weekends, and claims denied without proper explanation even after submitting all documents. Extremely disappointing experience.
@AcrossAssist_ Across Assist is a fraud company. No transparency, poor customer service, toll-free number out of service on weekends, and claims denied without proper explanation even after submitting all documents. Extremely disappointing experience.
@AcrossAssist_ Across Assist is a fraud company. No transparency, poor customer service, toll-free number out of service on weekends, and claims denied without proper explanation even after submitting all documents. Extremely disappointing experience.
@AcrossAssist_ Across Assist is a fraud company. No transparency, poor customer service, toll-free number out of service on weekends, and claims denied without proper explanation even after submitting all documents. Extremely disappointing experience.
@CholaMS Still no update, my car is ready and I can’t take it home coz your employee decided not to work, I mean is this how chola works if yes sorry no renewal! @CholaMS other companies are way better as they settle ur claim in 90 days in Total Loss cases
@CholaMS At the time of renewal I paid extra premium and was told that I will receive a card with difference amount. Surveyor tells me that for Hyundai cars the consumables will be only for 5k not above however its an addon in my policy and mentioned anywhere
@CholaMS My car met with an accident where the investigation and approval to start the work took 30 days after that DO took another 12 days, surveyor appointed don’t answer the calls neither the manager. When the DO was released my liability is 23k however I was told 10K
@CholaMS At the time of renewal I paid extra premium and was told that I will receive a card with difference amount. Surveyor tells me that for Hyundai cars the consumables will be only for 5k not above however its an addon in my policy and mentioned anywhere
@SwiggyInstamart@SwiggyCares To top it off — this was a Cash on Delivery order. When I refused to accept cold food, your app gave no option to cancel. Still asked me to pay ₹700+ for food I didn’t even take?!
@SwiggyInstamart@SwiggyCares Tried reaching customer support and your reps kept disconnecting the call. Zero help. Zero accountability. I have all the screenshots and proof.