@blastbrandon @PlayHighguard Ah, maybe I'm mistaken then! I only need the 'Cordcutter' trophy, but the percentage didn't seem to go up after defusing a generator. I'll try again later. Thanks for replying!
@davismcgee123@TSM_Mashu@DraugrAU@EA@Respawn@PlayApexEsports Some misinformation here. NA don't have 13 spots, they have 11. SA don't have 3, they have 5. Champ qualification is not based on region slots like Playoffs, it's based on performance points awarded during Split 1 + 2. Top 30 teams make Champs regardless of region (+10 from LCQ).
@unitedutilities That links goes nowhere - just a 404 error. I also see on the website Lancaster and Morecambe has just been changed to Morecambe only. Where are the Lancaster updates? Still no water here for 24 hours.
I received the parts at least. In the end I just read the manual and replaced the broken components myself. So much for 'Premium Care'. Thieving company. I like the products, but the abysmal service has turned me off them for life. Any other laptop brands people recommend?
Lenovo customer service is so shit. Assured me that if I spent £55 on better warranty, an engineer would fix my laptop within 48 hours. No updates after that for 2 weeks. I rang 5 times, messaged them a dozen, and was simply told someone would get back to me. No one ever did.
@lenovo_UKI I have messaged you over a week ago. I'm trying to arrange a day for onsite repair. Every time I ring I'm promised someone will get back to me but they never do. I upgraded warranty because I was assured my device would be repaired within 48 hours. It has been 2 weeks since then.
@lenovo_UKI Hello. On the website for Premium Care Support, a notice at the top says onsite repairs are suspended due to COVID. Is this outdated, or are you still not offering onsite repairs? Thank you.
@lenovo_UKI 4th July has come and gone and still no appointment has been made. I rang Premium Care once on Friday and twice today. Every time I'm told someone will get back to me and no one does. The parts have been sitting on my table for a week. This is supposed to be a 48 hour service.
@lenovo_UKI The fan on my laptop stopped working. I had depot warranty, but was advised by customer service that if I upgrade to Premium Care, an engineer could visit onsite & repair within 48 hrs. So I upgraded for £54... now engineer is estimated for 4th July. Feel like I've been scammed.
@SamsungHelpUK Hello. I purchased a Samsung product using the trade-in offer. My trade in device was received on 7 June. The confirmation e-mail says I will receive an update once the device has been processed, but I've heard nothing yet. How long does this usually take? Thanks.