Alon Inditzky

[Alon Inditzky @inditzky]

@DellCares DMed you with all the req info. Will keep updating here on the progress.

[Alon Inditzky @inditzky]

@DellCares Nov 7th XPS ordered, Nov 17th brand new 9305 XPS unboxed, dead on arrival, the left side of the keyboard doesn’t respond, Nov 17th contacted customer support for a replacement, defective XPS sent back to Dell same day, the support rep created a replacement ordered that

[Alon Inditzky @inditzky]

Good job @dell - thanks for ignoring your customers @DellCares

[Alon Inditzky @inditzky]

will be delivered in 7-8 days, two weeks after, the replacement order doesn’t arrive, I check the replacement order status and it shows Jan 6th 2022 (!!!) while same XPS configuration is sold online for new customers, today Dec 24th I check the status and shocked to see that the

[Alon Inditzky @inditzky]

@Dell @DellCares can you please count the number of failures here? This is the #worstcustomerexperience ever.

[Alon Inditzky @inditzky]

replacement order that was suppose to be shipped two months after the original order got cancelled for no reason and without even contacting me. Not even an automated email notification from the order system. See you at court @Dell @DellCares

[Alon Inditzky @inditzky]

@MattressFirm Scheduled and confirmed delivery on Sep 21st. No delivery. No update. It's Sep 23rd. Just called your 1-800.. referred to the live chat... no agent.... sales agent? took just 2 seconds..

[Alon Inditzky @inditzky]

Thank you @MattressFirm! My daughter will keep sleeping on the floor..

[Alon Inditzky @inditzky]

@MattressFirm It's time to wake up. You are in the 80s and in 2020 it won't work anymore. The new world of customer centric ECOM will take over and dinosaurs like you will eventually die. #worstcustomerexperianceever

[Alon Inditzky @inditzky]

@lyft will you keep ignoring me after your driver drove against the traffic on the expressway? You are putting more customers at risk... #shameonyou

[Alon Inditzky @inditzky]

@lyft do you see anything wrong in this screenshot?

[Alon Inditzky @inditzky]

@lyft My wife almost died tonight when your driver picked her up. She was on her way to a concert in downtown SJ. The driver drove against the traffic direction on the freeway and almost hit a truck!!! 2 calls to your safety line and zero action. Shame on you!

[Alon Inditzky @inditzky]

@jumpsend Are you trying to make sure I have the worst customer experience possible? You've completely changed the UI of the product and 50% of the core functionality is gone now! No response to emails for more than 24 hours when that's the only way to contact your support team!

[Golden State Warriors @warriors]

😁😁😁 #NBAGlobalGames

[Archive: Ambassador Nikki Haley @AmbNikkiHaley]

We're heartbroken at the loss of life during what should've been a night of friends&music. We lift up in prayer the families of the injured.

[Alon Inditzky @inditzky]

@United_Advocate @united Sure. Called United 5 times. I was referred 5x to Turkish who referred me back to United. I'm a Gold member.. speechless...

[Alon Inditzky @inditzky]

@United_Advocate @united Award tickets. They can't sell me an infant ticket because the inbound flight is through Turkish Airlines.

[Alon Inditzky @inditzky]

@united #BadCustomerExperiance again!
Booked tickets for two adults. Can't add an infant!!! Would you like me to leave my baby behind?

[Golden State Warriors @warriors]

Warriors sign free agent forward @Casspi18 » https://t.co/MMCKiPngU7 #DubNation

[Sports Rabbi @thesportsrabbi]

Omri Casspi is now officially with the Golden State Warriors! Mazel Tov!