iCareWeb

Web-based optical practice management software.

[iCareWeb @infoicareweb]

Merry Christmas!

We here at iCareWeb want to wish everyone a Merry Christmas and Happy New Year. We will be briefly closed over the holidays, please see image for more details.

[iCareWeb @infoicareweb]

Today we'll be saying goodbye to our Senior Support Officer, Thom. Thom is moving on to another IT related role, and will be handing the reigns over to the newest member of our support team - Simon!

[iCareWeb @infoicareweb]

We're releasing some updates to the system today including an update to improve the speed of the diary. If you're using the system during rollout you may experience an error message at the top of your screen. If this occurs, simply reload the page to fetch the newest version.

[iCareWeb @infoicareweb]

Please note we will be closing our support line around 4:30 today (27th April) due to an office move, and hope to have the lines back up and running by 9:30AM on Monday 30th.

[iCareWeb @infoicareweb]

We're currently in communication with Capita, who are managing the NHS migration to eGOS, and hope to release more information in the next couple of months on what we'll be offering.

[iCareWeb @infoicareweb]

Our offices will be closing at 3:00PM today, and will re-open at 9:00 AM on Tuesday 2nd January 2018

We'd like to thank you for your continued custom and support throughout 2017, and wish you all a very merry christmas, and a fruitful 2018

[iCareWeb @infoicareweb]

Our offices will be closing at 12:30 on Tuesday 19th December for staff activities. We will then be open as usual on Wednesday and Thursday, then close at 3PM on Friday 21st December.

Our offices will reopen on 2nd January 2018

[iCareWeb @infoicareweb]

Please note our support team will be undergoing staff training tomorrow (Friday 2nd June). Please bear with us during this time.

[iCareWeb @infoicareweb]

@melliseyecare Fantastic choice! Our senior support officer is a Linux user! What's your chosen flavour?

[Dr David Nicholl @djnicholl]

If u were wondering what 20 trainee neurologists using ophthalmoscopes looks like in Tanzania on @rcplondon course #medicineisbrilliant

[iCareWeb @infoicareweb]

As of March 2017 Microsoft will no longer issue security updates for Internet Explorer. We are now unable to support this browser.

[iCareWeb @infoicareweb]

@melliseyecare Quick off the mark as ever, Iain! Glad you like it, it's the first of MANY #updates. Have you seen the new OLB styling tool?

[Mellis Eyecare @melliseyecare]

@infoicareweb love the new Booking Wizard and Notifications tool.

[iCareWeb @infoicareweb]

@specsnetwork Do love an interesting fact! Reminded us of this GIF we found a while back.

[iCareWeb @infoicareweb]

Have you tried out our new Xero exporter tool? You can fiund it in the reports section following last weeks #updates

[iCareWeb @infoicareweb]

Did you know you can now use Mailchimp to run your e-campaigns with iCareWeb? We've even updated the extract report to make this even easier

[iCareWeb @infoicareweb]

Please ensure you have tested your SMTP if you are sending any emails through the system. https://t.co/IjvVQ1L8sH

[iCareWeb @infoicareweb]

#usefultip Did you know you can test your SMTP authentication from the iCareWeb setup screen?

[iCareWeb @infoicareweb]

Please note, we'll shortly be disconnecting our old telephone number, so please make sure you've got our up to date number: 01227 250 094