Inga Chen

Director of Product @disneystreaming Personalization, Search & Machine Learning. Prev: Product @spotify @squarespace @automatic, lead @womenpm nyc community

[Inga Chen @ingachen]

I'm #hiring @DisneyStreaming! Come work on Disney+, Hulu, Star+, ESPN+ with over 196M subs globally.

2 roles 🧵👇
* Live content personalization (live sports, news, special events a la Olympics)
* Mid-session personalization (help people find the next great thing to watch)

[Inga Chen @ingachen]

@sinned @Spotify It's thanks to @markkohdev !!

[Inga Chen @ingachen]

@kevinleeme @stripe @zebriez The book has so many gems! I also loved her podcast episode on Lenny's podcast

[Inga Chen @ingachen]

@kevinleeme @naomiosaka @Usher @ApoloOhno @KygoMusic @gryffinofficial @DaveGrutman Congrats Kevin!! Rooting for you both!

[Inga Chen @ingachen]

@nickeyskarstad Down to give you feedback if you'd like!

[Inga Chen @ingachen]

@angelasw Congratulations Angela!

[Inga Chen @ingachen]

@tuckerkristen @ellegeezy @kpowNV @stephvnie7 @kayvz @boo @jaysullivan @smita @samhaves Looks amazing! Also I spy @jnette !

[Inga Chen @ingachen]

@marctollin I still almost exclusively wear Spotify swag working from home. It's half my laundry these days

[Inga Chen @ingachen]

@shreyas @SandeepPotdar @andreachesleigh @BoxedWholesale * Stakeholder mgmt / meeting dynamics - the way you say something affects how it's received. "I am the voice of the customer" is sometimes used by PMs and disproportionately listened to even when it's just a personal opinion. Catch it when you see it

[Inga Chen @ingachen]

@shreyas @SandeepPotdar @andreachesleigh @BoxedWholesale * Strategy - starts with customer segments, make these differentiated from your competitors. Don't get lazy and use demographics like SMB/enterprise across industry verticals or boomers vs Gen Z.
* Strategy - what is your unique insight about your customers, your differentiator

[Inga Chen @ingachen]

@shreyas @SandeepPotdar @andreachesleigh @BoxedWholesale Some of my takeaways / food for thought:
* Big product / small product. What is your company's core value prop - that, by itself, makes your company? That's your "big product". For netflix it's global access to content. UI, p13n, cancel flow are in service of it

[Inga Chen @ingachen]

We had so much fun hosting @shreyas for an IRL product meetup in NYC! Thanks for sharing your candid thoughts on product with the community. Great to see your super-follower + @womenpm communities come together. To many more 🎉

[Shreyas Doshi @shreyas]

Just had a candid 90 min conversation on various product topics, with the Women in Product NYC chapter & NYC super followers. Thanks to everyone for your wonderful questions! Loved it.

And huge thanks to @ingachen @andreachesleigh @BoxedWholesale for hosting me. You’re the best!

[Inga Chen @ingachen]

@DianaLaster12 @Homaion Thanks so much Diana!

[Inga Chen @ingachen]

Amen! Don't make data the only decision point; experiments can be costly

[Inga Chen @ingachen]

First in-person conference since the pandemic: New York Product Conference! @NYProduct

[Inga Chen @ingachen]

Principles for building products with a platform approach - use tangible use cases to fund investment in platforms @VikScoggins