INI_OLUWA_NIMI

[INI_OLUWA_NIMI @ini_nimi]

@akwadeltan Not yet

[INI_OLUWA_NIMI @ini_nimi]

@akwadeltan @OPay_NG To make matters worse, when I logged a request for a refund, opay refunded a different transaction that had already been completed. Awon olodo

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Your anthem well delivered. You will never stop responding in my dm. it's not new to me.
JUST REFUND MY MONEY

[INI_OLUWA_NIMI @ini_nimi]

@akwadeltan @OPay_NG NO. since December 23rd. On this same transaction, I have had to interact with almost 8 customer representatives, who have asked me the same questions repeatedly without providing a definitive resolution.

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Opay refund my moneeeey. Don't give me your regular national anthem as a reply. It's tiring and irritating. U NO DEY TIRE WITH YOUR "Thank you for contacting OPay! Please be informed that we have already responded to this via DM. Please check." which ends with zero satisfaction

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Thank you for responding with your popular anthem"Hi, Thank you for contacting OPay! Please be informed that we have already responded to this via DM. Please check.
". Pls stop giving irrelevant updates and refund my money. OPAYYYYYYYYYYYYYYYYYYY

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Refund my money because I've been communicating with paystack over this transaction, and they responded with the tracking I.d use to reverse the money, whereas opay has decided to ignore and neglect request since 23rd of December.

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG You're supposed to be a payment gateway, not a storyteller!
Come out and admit your mistakes! Refund my money and correct your errors! Stop wasting my time

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Opay, stop embarrassing yourself!
You're now responding after months of silence? Your usual anthem is 'we're investigating' or 'send us a receipt of the transaction.' But now, you're coming up with a new story?
You closed a dispute without resolving it? That's not wise, Opay!

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG After few months, una go come back dey tell me say during reconciliation, una see say dem credit me twice for transaction wey suppose be refund. Thief! Una don do enough! Since 23rd of December, una don dey owe me! Abeg, refund my money ooooooooo! Ema buru ooooooooo!"

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Opay refund my money and lemme rest. Y close a dispute you are yet to resolve by crediting me the money I didn't complain https://t.co/6DTqfxhzfg people no dey tire?

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG This is outrageous negligence and incompetence! I demand full refund NOW and, Correct the duplicate transaction
Opay, your ineptitude is staggering. Fix this NOW!

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Opay two working days never reach to provide update on a transaction that was carried out on the 23/12/24.
Una weldone.

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG BEYOND BANKING?! Refund my money NOW!
Your nonchalant and empathy-lacking service is appalling. Empty apologies with no meaningful resolution na una way. I demand action, not hollow words. Before your "Beyond Banking" slogan becomes a joke,TAKE RESPONSIBILITY and REFUND MY MONEY

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG Abeg make una refund my money

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG I urge you to revisit your customer service protocols and provide a more empathetic and efficient resolution to my refund request ASAP

[INI_OLUWA_NIMI @ini_nimi]

@OPay_NG I've had better experiences with other merchants, who promptly sent me proof of receipt. It's disappointing that my own bank seems to have adopted a tone-deaf approach, disregarding the customer's concerns.