initdesk

The AI-native help desk for modern teams, with no per-seat pricing or enterprise complexity.

[initdesk @initdeskhq]

@initdeskhq is live on @ProductHunt today 🚀

An email-first AI help desk for solo founders and small teams, with unlimited users, unlimited inboxes, and no per-seat pricing.

We’d love your feedback:
https://t.co/Dtvnnp69QQ

[initdesk @initdeskhq]

Push notifications are now live in initdesk. Get alerts for new tickets on supported desktop browsers and @Android devices.

https://t.co/sBNLpJGNkI

[initdesk @initdeskhq]

Connect initdesk tickets to @linear without losing the thread. Learn more:

https://t.co/zPCxjLNvRu

[initdesk @initdeskhq]

Last update 🚀
Choose exactly which ticket events trigger @SlackHQ notifications and webhook deliveries.

Less noise. More relevant support signals.

https://t.co/Sy5gUCOAyI

[initdesk @initdeskhq]

Watch how @initdeskhq helps you reply to a support ticket in a few clicks: open the ticket, generate an AI-drafted response with customer context, and send it.

Built for founders and small teams that want fast, high-quality email support without help desk complexity.

[initdesk @initdeskhq]

@BetaList Thanks for sharing. Please check the latest update: integration with @linear

https://t.co/LgYi6R2DhC

[initdesk @initdeskhq]

@rivermouth_it 共有していただきありがとうございます。:)

[initdesk @initdeskhq]

initdesk is now officially listed as a @linear integration.

You can create and link #Linear issues directly from initdesk tickets, keeping customer conversations connected to your product workflow.

https://t.co/iZYMnx4vPx

[initdesk @initdeskhq]

We’re on @IndieHackers! 🎉

https://t.co/S4hRL43V7e

[initdesk @initdeskhq]

You can now connect any internal API and display live customer data right inside your ticket panel. Today we are introducing the Bring Your Own Data (BYOD)! Our AI assistant even uses this data to generate highly accurate draft replies. No more tab switching, just fast support with all the context you need.

See how it works in action 🎞️https://t.co/zYhrdXcA8v

Made with @goClueso

[initdesk @initdeskhq]

He runs two apps.
Global users.
Support emails coming in 24/7.
No team.

Before: juggling inboxes.
Now: one AI-powered inbox.

👉 Check it out: ##

- initdesk drafts replies.
- Keeps tone consistent.
- Tags everything automatically.

He ships product. AI handles support momentum.

Small teams don’t need big support tools. They need leverage.

[initdesk @initdeskhq]

New in initdesk:
- customizable Help Center layouts
- collection icons with @huge_icons

You can go with a sidebar for #saas-style docs, or a centered collection list for a more straightforward #SMB experience.

@huge_icons your free library made this feature much more fun to design 😀

👉 Check it out: https://t.co/eALLqA769X

[initdesk @initdeskhq]

For 10 years, this company used Help Scout.
Switching felt risky. But rising costs + slow workflows made it inevitable.
They moved to initdesk.

👉 Check it out: https://t.co/U0jOrOvEfR

Now:
• ~1/6 the cost
• AI drafts in seconds
• Same brand tone
• Zero complexity

Modern #CustomerSupport doesn’t need to be heavy.

Sometimes it just needs to be simpler. Just a simpler #helpdesk that works.

If you're paying too much for support software, maybe it's time.

[initdesk @initdeskhq]

Shipping day: Help Center is live! 🚀
The goal: stop tickets before they hit your inbox.
Docs + Ask AI + learning loop = less repeat work.
See what’s new: https://t.co/yBqgZI0dFN

#kb #helpcenter #helpdesk

[initdesk @initdeskhq]

We just shipped multi-language UI on @initdeskhq.
What language should we add next?

👉 https://t.co/OZ6id9cNow

[initdesk @initdeskhq]

We just shipped Bulk Actions! You can now select multiple tickets to resolve, mark as spam, or invalidate instantly.

Check it out: https://t.co/X2Wa4q0Dcy

[Leonardo Berdu @leoberdu]

Happy to share how an indie dev handles support for 2 global mobile apps without a support team using @initdeskhq.

👉 https://t.co/4WrhzW0GgQ

[initdesk @initdeskhq]

@malith_dev @helpscout Hey, @malith_dev! If you need a quick backup inbox while this gets sorted, we’re building initdesk. Happy to help 🙂

[initdesk @initdeskhq]

Hey, @aaronsilverman! If you need a quick backup inbox while this gets sorted, we’re building initdesk. Happy to help 🙂