Inkpact

Humanising brands through genuinely handwritten notes.

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According to Esteban Kolsky, 72% of customers will share a positive experience with 6 or more people.

....kind of speaks for itself doesn't it. Give your customers something they want to tell people about.

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Working with L'Occitane is always a pleasure...especially when we see results like this.

A 22% increase on transaction rate vs control group
and a 28% increase on average transaction value vs control group!

Happy clients with happy customers!

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Are you utilising your data in the right ways?

Full video available here: https://t.co/jVnVrGeDPn

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Beth from ME+EM Ltd reminded us to make sure we are communicating with our customers what it is about the product or service that is valuable to them as a person.

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Coming soon - a brand new series, hosted by our CEO and Co-Founder, Charlotte Pearce.

Designed to bring you clear and actionable insights right from the mouths of some of the best in the marketing world.

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Sustained brand investment over time really is a recipe to building front of mind awareness...

How are you staying at the front of your customers mind?

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Test and segment to find out how you get your customer to spend more!

Thank you Nic (Boden) for being on our panel last month!

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For Valentine’s Day, Sweaty Betty wanted to reach out to their customers. They sent handwritten cards to their UK and US Insiders and some of their Non-Insiders.

There were strong results across the board, particularly from US Insiders with strong uplifts of up 86%!

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Give a little, get a lot!!

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It's Friday and to make things even better it is International Beer Day!

Have a good weekend everyone.

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How are you adding value to your customers in new and exciting ways?

Beth from ME+EM Ltd certainly knows what she is talking about.

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Look at these beautiful smiling people.

Our sales team headed to MAD//FEST at the Truman Brewery and we promise they didn't only drink beer and espresso martini's - they were pitching away too.

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A shoutout to our friends at The Handwritten Letter Appreciation Society!

They are helping to keep the handwritten letter alive and we are fully on board.

The Handwritten Letter Appreciation Society – Every day's a letter day https://t.co/fKxTw2KfdW

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A wise man once said....

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We have recently started working with TrustedHousesitters and loving every second.

Welcome to the family guys!

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Check out Charlotte, our Co-Founder and CEO, on the The Retail Exchange Podcast alongside, CEO of Gousto, Tom Wallis.

🔊 Listen here -> https://t.co/5xH6zyVYOv

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It's the right time to write...take it from the experts.

https://t.co/nZkJuRRTyE

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Charlotte Pearce, getting the recognition she deserves as a finalist for the Best Business Women Awards.

Watch this space - the success isn't even nearly over for our CEO.

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Another Inkpact Breakfast Panel and another roaring success.

If you are interested in attending some of our future events please get in touch: [email protected]

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How is the cost-of-living crisis affecting your job role and the brand you work for?