InPost UK

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[InPost UK @InPostUK]

We're aware of fake accounts pretending to be us on X. This is our only genuine X profile, please don't engage with other accounts. We'll never ask customers to message us on WhatsApp or ask for bank details / payments. Visit https://t.co/2blN8yrZks for more info.

[InPost UK @InPostUK]

@Pete_Bassist Thanks for sharing your concerns here. To allow us to look into this in more detail, please can you let us know your tracking number via DM? Thank you.

[InPost UK @InPostUK]

@eldkona Hi there, thanks for taking the time to share your experience and we're sorry to hear there's been an issue with the delivery of your parcel. To allow us to look into this in more detail and offer guidance, please can you send us a DM with your tracking number? Thank y ou. https://t.co/LtVqIGvIXV

[InPost UK @InPostUK]

@jaynie1012 We responded a while ago now, Jayne 😊

[InPost UK @InPostUK]

Hi there, thanks for taking the time to share your experience and we're sorry to hear you've been having issues with the deliver of your parcel. We'd really like to look into this in more detail and offer some guidance. When you have a moment, please can you send us a DM with additional information? Thank you.

[InPost UK @InPostUK]

@LaurenRobb10 Thanks so much, Lauren. We've received your message and have just replied, we'll continue this conversation with you there to avoid any crossed wires 😊

[InPost UK @InPostUK]

@champmegahorse We're very sorry to see that you're having some trouble accessing our website! We'd like to see if we can help, please do send us a DM with some more information and we'd be happy to point you in the right direction. Many thanks.

[InPost UK @InPostUK]

We appreciate it can be frustrating when things don't go to plan, and we apologise for any inconvenience caused by this experience. Unfortunately, we have no further details that we can safely offer you here and you will need to continue to reach out to your label provider in order to receive further details here.

[InPost UK @InPostUK]

The Customer Care team has offered you coordinates for the parcel's delivery destination - unfortunately we're unable to offer direct details to you due to restrictions on data protection, but these details can be provided when an investigation is raised with your label provider. Thank you.

[InPost UK @InPostUK]

@Wildcat68i It's a shame to hear your order hasn't made it to you! If you'd like us to take a closer look into your parcel's journey, please do send us a DM with your parcel tracking number. Thank you.

[InPost UK @InPostUK]

@skools We've just responded to your DM. Thank you.

[InPost UK @InPostUK]

We're very sorry to hear of your dissatisfaction with the help you have received so far. It's really disappointing to learn that your parcel was delivered to the wrong address and was subsequently returned. If you'd like us to take a closer look into this for you, please send us a DM with your parcel tracking number included. Thank you.

[InPost UK @InPostUK]

@emmajoanhaywood Thank you, Joan. We've picked up your message and have offered guidance from there. Thank you.

[InPost UK @InPostUK]

We're sorry to hear you're having issues viewing proof of delivery, Jacob. If you've not had any luck when following the instructions on the app, please send us a DM with your tracking number. Although we're not able to share the proof with you over socials, we're more than happy to take a look into this in more detail and describe the image. Thank you.

[InPost UK @InPostUK]

Thanks for sharing your concerns about the support provided. Sadly, to allow us to look into this in more detail, we require your tracking number, and due to on going issues with spam accounts and attempted scams taking place, we would rather take this via DM. We've passed your feedback onto the team to we can weigh up how it's better to proceed in the future. Thank you.

[InPost UK @InPostUK]

We're aware of fake accounts pretending to be us on X. This is our only genuine X profile, please don't engage with other accounts. We'll never ask customers to message us on WhatsApp or ask for bank details / payments. Visit https://t.co/2blN8yrZks for more info.

[InPost UK @InPostUK]

@christianj4mes We appreciate the feedback, Christian. Thank you.