InPost UK

Need to contact us? Please slide into our DMs

[InPost UK @InPostUK]

We're aware of fake accounts pretending to be us on X. This is our only genuine X profile, please don't engage with other accounts. We'll never ask customers to message us on WhatsApp or ask for bank details / payments. Visit https://t.co/2blN8yrZks for more info.

[InPost UK @InPostUK]

@WildChild31324 Hiya, thanks for asking! Liquids are prohibited from sending through out service, please do check out the full list of prohibited items on our site - https://t.co/pcrVmljHm5 - Thank you. 💛

[InPost UK @InPostUK]

@lily_scott Thank you so much for letting us know that you've spoken with the team there and that it's a fault with the system at Lidl and not ourselves. We do hope that this is sorted soon. 💛

[InPost UK @InPostUK]

@CarlyLil Hi Carly. If you'd like to DM us with what you're needing help with, we're happy to assist or advise on what you need to do. Thank you!

[InPost UK @InPostUK]

@no1ILLITender Thank you very much.

[InPost UK @InPostUK]

@JulesAP011 Our Customer Care team aims to respond as quickly as possible, but can take a few days. Hopefully they'll be in touch sooner than later for you though. Thank you.

[InPost UK @InPostUK]

@samdarling70 Hi Sam. We'd be happy to have a look at your parcel for you, could you DM us with the tracking number please? Thank you.

[InPost UK @InPostUK]

Thanks for sharing your tracking number, Julie. We're sorry to hear that there was a mix up with the parcels collected from yourself and you've not received the assistance you've needed. If you could please fill in our form - https://t.co/bBkbOjvJ8f - our Customer Care team will be able to have a closer look at this and advise. Thank you.

[InPost UK @InPostUK]

@thomasscrown We're sorry to hear you're feeling let down by the service. Please can you send us a DM with further information about your experience? Thank you! https://t.co/LtVqIGvIXV

[InPost UK @InPostUK]

@WorkPsychol Thanks for sharing your experience here again. It looks like you're visiting an Amazon locker, not an InPost locker, be sure to visit one of our lockers if you're using our services. Thank you!

[InPost UK @InPostUK]

Hi there, thanks for taking the time to share your concerns. Unfortunately, as this is an Amazon locker, and not an InPost locker, we're not able to look into this for you. We'd recommend getting in touch with Amazon so they can offer direction. If, however, you're trying to use our services, please visit your closest InPost locker where there'll be a screen for you to use to get your parcel on its way. Thank you!

[InPost UK @InPostUK]

@John43228247 We're really sorry that this was left further away than it should have been, John. For this to be looked into by our Customer Care team, please can you fill out the form here? - https://t.co/4sxepDVxJn - Thank you.

[InPost UK @InPostUK]

We're aware of fake accounts pretending to be us on X. This is our only genuine X profile, please don't engage with other accounts. We'll never ask customers to message us on WhatsApp or ask for bank details / payments. Visit https://t.co/2blN8yrZks for more info.

[InPost UK @InPostUK]

@JanRothwel68100 We're so sorry to hear that your QR code and pickup code aren't working at the locker, Jan! Would you mind please sending us a DM with your parcel tracking number so we can see how best to direct you? Thank you!

[InPost UK @InPostUK]

@John43228247 We're so sorry to hear that you've been unable to find your parcel, John! Would you mind please sending us a DM with your parcel tracking number so we can see how best to direct you? Thank you.

[InPost UK @InPostUK]

Thanks so much for letting us know that you've been in touch, Liz! Rest assured, we've raised this with our Customer Care team, who will be best placed to investigate this matter, and we're hopeful that our maintenance team will get to the bottom of this for you. We're so sorry for any inconvenience that this has caused! Thank you.

[InPost UK @InPostUK]

@galleryantiques If you have any issues contacting the team via either the telephone number or by the form provided in our previous messages, then please feel free to let us know.

[InPost UK @InPostUK]

@galleryantiques We're so sorry to hear that you feel that way! Alternatively, you can get in touch with our Customer Care team via the form here - https://t.co/4sxepDVxJn -, however, it may take a bit longer to hear back from the team this way. Thank you.

[InPost UK @InPostUK]

@GregFarmer50322 We're so sorry to see that your parcel arrived like this, Greg! Would you mind please sending us a DM so we can get a bit more information and see how best to direct you for further assistance? Thank you.