Florida Power & Light

Providing energy to 12+ million.
We're here Mon-Fri 8am-7pm, Sat 9am-5pm ET.
For outages, call 1-800-4OUTAGE. For emergencies, call 911.
Do not report here.

[Florida Power & Light @insideFPL]

We teamed up with @ManateeGov to provide residents resources including our energy-efficiency kits filled with easy-to-install items to save energy. Attendees also learned about FPL programs like Saving Steps, which helps eligible customers reduce everyday energy use and receive a one-time $200 bill credit after completing the program. Customers can explore available support options at https://t.co/OeEES0oHAc.

#FPL #SavingSteps #WaysToSave #ManateeCounty

[Florida Power & Light @insideFPL]

Surprise delivery!🔧We are proud to continue supporting the Indiantown High School Electrathon team with the additional tools they need to complete their second electric go-kart. These Martin County School District students are building skills for the future along with this vehicle.⚡

[Florida Power & Light @insideFPL]

@view_kate Good evening, we want to assist further. Please send us a private message with your FPL account number, and a good phone number to reach you back at. You can review our privacy policy in our bio.

[Florida Power & Light @insideFPL]

@youcancallmelaz Good morning, We understand your concern and apologize about the inconvenience regarding the streetlight. To report this issue, please visit https://t.co/vrSpNKbkYB. Thank you.

[Florida Power & Light @insideFPL]

@Lisane1515415 Good evening, We are sorry to hear you are experiencing issues with your electric service and understand this is an inconvenience. We would like to investigate this. To further assist you, please send us your account details and best contact phone number. Thank you.

[Florida Power & Light @insideFPL]

We know every hour without power is difficult. Crews worked through the night and are continuing today to repair extensive damage from Hurricane Isaias and restore power across impacted communities. We won’t stop until every customer is restored.

[Florida Power & Light @insideFPL]

Good evening Kurt, We understand your concern, and we know how important electric service is for customers who rely on medical equipment. To better assist, please DM/private message us with your account number and the best phone number to reach you at. Our privacy policy can be found at the link in our Bio.

We also encourage customers who depend on medical equipment to contact local emergency management officials to learn about assistance programs and emergency resources available in their area. For more information, visit the Florida Division of Emergency Management. https://t.co/WzxOlRi88e

[Florida Power & Light @insideFPL]

I know our customers and communities across Northwest Florida have been through so much in the wake of Hurricane Isaias. I was there throughout our response and saw firsthand the challenges you’re facing. I’m grateful to our team for the long hours and commitment they’ve shown, including the thousands of men and women from 29 states who supported our restoration.

And I’m impressed by the resilience of our customers and the way people across Northwest Florida have come together to help each other. Thank you for your patience. We know restoring power is just one step in the recovery ahead for many of the communities impacted by Isaias. As Northwest Florida recovers, we’ll continue to be here for you.

– Scott Bores, FPL president & CEO

[Florida Power & Light @insideFPL]

As restoration continues after Hurricane Isaias, we’re staying connected with customers in the hardest-hit communities and helping them find recovery resources. Eligible customers may qualify for assistance with utility bills and repairs to storm-damaged, customer-owned electrical equipment. Learn more at https://t.co/2Ka41p0L9l.

[Florida Power & Light @insideFPL]

Good morning, ShelbeeLauren. We are aware of an issue that may cause projected bills to display inaccurately. This information will improve as we get more readings, and correct itself in approximately 14 days. While the projection may not be accurate right now, your actual bill will be based on your recorded energy usage. Thank you.

[Florida Power & Light @insideFPL]

Every customer still without power remains our priority. Crews continue working across affected communities to restore power to every customer who can safely receive it.
A cold front moving through the area this weekend is expected to bring strong winds, creating conditions that will impact power lines. As a result, customers in areas affected by Hurricane Isaias may experience weather-related outages.
On location: Brent Lane in Pensacola, Florida

[Florida Power & Light @insideFPL]

Good afternoon. We’ve restored power to most customers in your area, but we know that doesn’t make it any easier if you’re still without power. Some of the remaining work involves significant tree removal, setting new poles, and repairing neighborhood lines that may restore only a few customers at a time. Our crews are continuing to work around the clock until every customer who can safely receive power is restored. If you’re still without power, please report your outage at https://t.co/gDt2V0FCfK or through the FPL app and continue checking for the latest restoration updates.

[Florida Power & Light @insideFPL]

The Salvation Army is working alongside us to help customers recover after Hurricane Isaias. Through FPL Care To Share and FPL Saving Steps, eligible households can access assistance with utility bills, qualifying electrical repairs and other needs. Hear why this partnership matters and find available support at https://t.co/OeEES0oHAc.

[Florida Power & Light @insideFPL]

Good afternoon. We know being without power is difficult. Some repairs are taking longer due to extensive damage or access challenges. Please know our crews are working around the clock to restore service. If your home sustained damage, customer-owned electrical equipment may need to be repaired before power can be restored.

[Florida Power & Light @insideFPL]

Good afternoon, We know it’s difficult to still be without power, especially after several days. Our crews are working around the clock in the hardest-hit areas, where extensive tree and equipment damage is making some repairs more complex and time-consuming. We’re committed to restoring every customer who can safely receive power as quickly and safely as possible. Thank you for your patience.

[Florida Power & Light @insideFPL]

Good afternoon, We’re continuing to work around the clock to restore power. We have restored power to essentially all customers in Bay, Washington, Holmes, Okaloosa, Walton, and Jackson counties, and updated estimates for Santa Rosa and Escambia counties. Due to extensive damage and limited access in some of the hardest-hit areas, restoring power to some customers will take longer. We remain committed to restoring power safely and as quickly as possible. For the latest updates, please visit https://t.co/lTviUQ4KG3 or check the FPL Mobile App. We appreciate your continued patience.

[Florida Power & Light @insideFPL]

Help remains available across affected communities. Outage relief sites are providing assistance including ice, water and answers to restoration-related questions. Some also have phone chargers. Find a location near you at https://t.co/47vQ2byD4P.

[Florida Power & Light @insideFPL]

We continue supporting and restoring power to customers who experienced extensive damage in the hardest-hit areas. Eligible customers can receive assistance with utility bills, qualifying electrical repairs and other basic needs. Learn more, check eligibility and apply at https://t.co/OeEES0oHAc.

[Florida Power & Light @insideFPL]

Good afternoon, Larry. Thank you for reporting this. For your safety, please maintain a distance of at least 10 feet from the hazardous situation. Any wire can be carrying power and be dangerous. Do not touch the wire or anything it may be in contact with, including trees, fences, vehicles, or standing water. Keep everyone including pets, and others away from the area. Call 911 and 1-800-4-OUTAGE (1-800-468-8243) to report it.

[Florida Power & Light @insideFPL]

Up to $2,000 may be available to eligible households for qualifying electrical repairs after Hurricane Isaias. It is something most homeowners never have to think about, but some equipment connected to the home, including the meter enclosure or weatherhead, must be repaired by a licensed electrician before service can be safely restored.

This graphic explains which equipment FPL maintains, which equipment is part of the home. To apply for assistance through FPL Care To Share, visit: https://t.co/Wtb30AmWqt

[Florida Power & Light @insideFPL]

Restoration after dark. Crews are working to rebuilding damaged equipment to bring more customers back online.