@AirCanada@Aeroplan is there a contact number/email we can reach regarding points purchase? Mistakenly bought the wrong package of 80,000+60,000 points for $3k when we wanted to buy 90,000+99,000 for $3,375. Is there anyway to rectify this? Kindly advise. Thank you
@Aeroplan@AirCanada Hello, I had changed my booking over the phone and they had put in my upgrade waitlist request for me again after the change, but when I go to the portal online, it says I’m on waitlist but it doesn’t show a request pending
Left my Mother’s Day Mello Donuts from Vancouver on @AirCanada flight 348 this morning then transitted to Toronto 🥺😭thought to get her fave donuts + their special instead flowers this year and now I gave nothing 😅 hope the air crew can enjoy lol
@AirCanada hi there, are comfort fares no longer available for international routes? I only see standard, flex, then latitude… kindly advise. Thank you
@AirCanada hi, my flight is tonight in 2 hours, but it’s a companion pass booking. I want to cancel and I’ve been on hold for the regular call centre for an hour and still haven’t been able to get through to transfer to companion pass line, is there anyway I can get assistance?
@Aeroplan Thanks for your reply. Also I am wondering — why is the wait so long lately even for 75K status? Does that mean there’s a lot of other 75K and SEs ahead?
@Aeroplan@AirCanada haven’t been able to search availability on reward bookings, even domestic flights aren’t showing, both app and browser. Is there outage or maintenance?
@Aeroplan I have been trying to access purchase points page for over a day now and am not able to get in. I’ve tried different devices and mobile network and wifi, vpn on and off……. Kindly advise
@AirCanada@Aeroplan Air Canada app doesn’t work on new iphone — I can log in and view info on Aeroplan tab but cannot search on booking tab, cannot see/add existing reservations under trips tab, and cannot search flight status. I’ve tried uninstalled and reinstalling as well