@BuddyBossWP@BuddyBossWP Hey there, we haven't heard back about one of our tickets in almost two months. Do you plan to get back to us? We're a paid subscriber and we just want to know that your team is working on our ticket. Thank you. https://t.co/EV9WkrOY3Z
@jamesbrooksco I noticed the same issue and brought it up with one of the core contributors. He mentioned it sometimes feels like a sinking ship, haha. His theory was that Gen Z's only use apps, not websites. So I’m on the same page, it’s definitely something we need to address moving forward.
@codetipi I have a support ticket open with you guys that has gone unanswered for over a month and a half. It would be great to receive the support that was paid for.
@investvoyager @NWSL ...And still waiting for the $5k in Cardano to show in my account 45 days later. Nothing like holding funds for ransom when the blockchain shows you have it. Atrocious support and bugs. Please get back in my open ticket.
@investvoyager 5k in funds has not transferred into my Voyager account, 2 weeks now with no email ticket updates and the blockchain confirmed it was in the Voyager address weeks ago, nothing in my actual account. I was messaging with @voyagersuprt, but they are banned now (impersonating you?)
@investvoyager How about one that you guys actually clear quickly when transferring. It had been a full 7 days since I transferred ADA to you and it’s still not showing in my portfolio. The public record shows you have my money. Ticket 481205
@Jotform It's great to be customizable, but if you can't fulfill the basic feature set you advertise out of the box and 4 months of support tickets later, you guys might want to slow down and fix what you have seriously broken.