Interactions

Interactions is now part of SoundHound AI. This page is no longer active. Follow SoundHound AI for updates or visit

[Interactions @interactionsco]

We’re turning the page.

Interactions is now part of SoundHound AI, and this account will no longer be active. Follow @SoundHound to stay connected as we continue building the future of conversational AI together.

Onward 🚀

[Interactions @interactionsco]

Different place, same goal.

We're focusing our social presence on LinkedIn, where we'll continue sharing insights on AI, CX innovation, and the human side of technology.

Join us there! https://t.co/vwI12HHbQU

[Interactions @interactionsco]

💬 "Fun, interactive, and engaging."

These were the words our team used to describe their experience at Frost & Sullivan Events' Customer Contact East this April!

We’re thrilled to continue to network with #CX leaders! 🚀

#FrostCC #CXevents #CustomerContactEast

[Interactions @interactionsco]

“A satisfied customer is the easiest one to steal.” Darren Stavely, speaker at #FrostCC, talked about the crucial role of empathetic communication to deliver remarkable service and that "satisfied" customers are the bare minimum. Companies need to be striving for excellence.

[Interactions @interactionsco]

Yesterday at Frost & Sullivan's Customer Contact East, participants played a quick round of "speed dating". Participants talked with Interactions to find out which products and services can help them better supply their clients' demands in a world where customers rule! #CXevents

[Interactions @interactionsco]

From tipoff to final whistle your customers are keeping score of your #CX performance 🎯.

Score yourself to find if your automation is exceeding expectations: https://t.co/Tq31Nan0Ev

[Interactions @interactionsco]

We're ready to navigate the future of #CX at Customer Contact East, a Frost & Sullivan Executive Mind Exchange from April 7 - 10 in Ft. Lauderdale, Florida! 🚢

Learn more about the event here: https://t.co/NCcwuKIr9E

[Interactions @interactionsco]

Is your company struggling to create human-like conversations within their #CX? 🗣️

Hear how our trusted partner GoDaddy balances human interaction with #AI here: https://t.co/6sSyLXQVTc

[Interactions @interactionsco]

Is navigating your customer service a path to enlightenment or a test of patience? 🧘

Check out some tips to set yourself up for #CX success in our eBook "Elevating Connections: Conversational AI for the Digital World" 🚀: https://t.co/UJNCdsH7cI

[Interactions @interactionsco]

We checked all our boxes at GDS Group CX Innovation Summit last week:
✅ Supply the Coffee
✅ Host a Roundtable
✅ Meet Brilliant CX Leaders

We left last week feeling proud to be in an era where customers rule.

#GDSSummits #CXInnovation #CustomerExperienceInsights #CX

[Interactions @interactionsco]

Your IVA might be able to greet and answer basic questions, but can it execute complex requests successfully and boost customers #CX?

Check out a list of key functions to guide you in making sure it can accomplish that goal: https://t.co/rTyfyRKXgI

[Interactions @interactionsco]

James Wood, SVP of Solutions Architecture at Interactions talks about the value of integrating humans and technology in customer service to build moments that matter in a digital world. Read more insights here: https://t.co/0XEzBNeOkT

[Interactions @interactionsco]

We're heading to GDS CX Innovation Summit this March! We'll participate in the roundtable: "#AI is your Biggest Transformation Ally" on March 18th and join the executive panel "Quick Wins or Slow Burners: The Pursuit of #CX Excellence" on March 19. We hope to see you there!

[Interactions @interactionsco]

Happy International Women's Day! Today and every day, we celebrate the extraordinary women on our team and in our network.

Join us in empowering women and fostering a culture of inclusion and belonging.

Together, we can #InspireInclusion! #InternationalWomensDay #IWD2024

[Interactions @interactionsco]

We're thrilled to be attending GDS' CX Innovation Summit in Boston this March! 📅

Our team will host the roundtable "AI is your Biggest Transformation Ally" and join the panel "Quick Wins or Slow Burners: The Pursuit of CX Excellence."

https://t.co/nWdrvQA3UW

[Interactions @interactionsco]

Today is National Employee Appreciation Day, but at Interactions we appreciate our team all year round! 🎉

Their dedication, innovation, and unity drive us forward as we continue to push the boundaries of #AI. 🧡

[Interactions @interactionsco]

Did you know that even with decreased wait times your current #CX automation could be losing your customers?

Score yourself to check if your automation is exceeding expectations! ✅ https://t.co/Tq31Nan0Ev

[Interactions @interactionsco]

Dan Giatrelis, our SVP of Sales & Phil Gray, Chief Product Officer, will be facilitating the roundtable "The Key to Exceptional Customer Service: AI and Human Cooperation", hosted by Interactions at #CCWChicago. We're excited to see you there! 👋
📆 March 4, 5:15 - 6:00 p.m. CST.

[Interactions @interactionsco]

Your customers' payment information their greatest treasure. Is your #IVA equipped to guard it? 🛡️

Click here for a full list of key functions your automation should be equipped with to provide #CX that meets your and your clients' needs: https://t.co/rTyfyRKXgI

[Interactions @interactionsco]

In honor of #BlackHistoryMonth, we're thrilled to share one of our yearly traditions at Interactions: A playlist made by our incredible team, with their favorite songs, instrumentals or spoken word pieces by Black artists. 🎧 Listen here: https://t.co/WP9iqCfxMY