@Richardkowalcz4 We recommend against posting personal details such as your email address publicly and we'll need you to private message us on our social channels to assist you here. Otherwise, our team on 1300 788 233 will be able to help out.
@shabadoo__ Hey, Joey Joe Joe! You may be able to keep using your modem, though it will likely need to be set up for your new connection. We can check this for you and help you get online as soon as possible. Send us a DM or reach out to us on Facebook Messenger and we can go from there. https://t.co/nBkAJ5o59r
@phil_cooley Hey, Paul. The disruption we experienced Monday evening has been resolved. If you're still experiencing connectivity issues, rebooting your modem should get you back online.
If you're still unable to connect after this our support team will be able to assist you on 1300 788 233.
@AaaStake Hi Homer, let's get you back online. Send us a DM, a message on our Facebook page, or give us a call on 1300 788 233 and we'll take care of it.
@sam_s87 If you're unable to DM us you can also reach out to us through our Facebook page, or by calling our support team on 1300 788 233.
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@Lexi_M8 Hey Lexi, we're working on repairing a damaged cable affecting services in the area and will get you back on as soon as possible. See our advisory here for details and updates: https://t.co/MtTOXvdCMs
@cookeddickhead Hey Peppercorn, this advisory relates to a brief interruption in November of last year and has since been cleared. If anything is happening with your connection you need a hand with, drop us a DM or give us a call on 1300 788 233.
@Pete_Allen01 Hey Pete, we're working on repairing a damaged cable affecting services in the area and will get you bak on as soon as possible. See our advisory here for details and updates: https://t.co/MtTOXvdCMs
@carolocarroll If you're not online, then the landline phone won't be able to make or receive calls as it relies on the internet connection to do that. Our tech support team will be able to help get this sorted out and you back online once they answer your call.
@carolocarroll Hey Carol, landline phone access will rely on an active internet connection. If your internet's working then your landline should be as well. Send us a private message or give us a call on 1300 788 233 for assistance.
@Richardkowalcz4 Everything's working with MyInternode at the moment. Are you trying to log in while overseas or using a VPN? DM us here or message us over on our Facebook page and we'll help get this working for you.