We are prioritizing the investigation into the related cases and will provide further updates through our official channels as soon as the cause, scope of impact, and additional response measures are confirmed.
@morgan3329 Hello! We understand the frustration. We’re sorry about your missing QNT, we’re reviewing the reported unauthorized QNT transfers. Did this happen on biometric or app wallet ?
Please share this notice through your own channels and communities. If you know anyone who uses the DCENT app, please tell them directly. Your share can help prevent further damage.
Since unauthorized asset transfers involving the DCENT App Wallet were identified on September 16, 2026, our top priority has been preventing further damage. However, our official channels alone cannot reach every user who has not yet moved their assets. We need your help.
We are prioritizing the investigation into the related cases and will provide further updates through our official channels as soon as the cause, scope of impact, and additional response measures are confirmed.
@makemoney88088 If you are using the DCENT App Wallet with biometric, Please open up the app - Go to → Settings → About. You’ll see your current app version there.
What version do you see ?
@XlightwarriorX1 We are prioritizing the investigation into the cases related to the attack and are working on recouping the assets lost as promptly as we can. Are you using the biometric or app wallet?
@Mike442928681 We are prioritizing the investigation into the cases related to the attack and are working on recouping the assets lost as promptly as we can. Are you using the biometric or app wallet?
@SilvioVassalli We are prioritizing the investigation into the cases related to the attack and are working on recouping the assets lost as promptly as we can. Are you using the biometric or app wallet?
@Elli_ess1 Nous donnons la priorité à l’enquête sur les cas liés à l’attaque et nous travaillons à récupérer les actifs perdus le plus rapidement que nous le pouvons. Utilisez-vous le portefeuille biométrique ou d’application ?
@KingSquadKay Nous sommes désolés d’apprendre que vous avez été touché par le récent incident du portefeuille. Veuillez partager les hachages de la transaction pour obtenir de l’aide pour examiner le mouvement de vos actifs ainsi que les étapes pour rectifier et révoquer rapidement ces transactions
@KingSquadKay Nous sommes désolés d’apprendre que vous avez été affecté par le récent incident du portefeuille. Veuillez partager les hachages de la transaction pour obtenir de l’aide pour examiner le mouvement de vos actifs ainsi que les étapes pour rectifier et le révoquer rapidement
@thetylerburch We’re sorry to hear you’ve been affected by the recent wallet incident. Please share the Transaction hashes for assistance reviewing and if you also have a ticket number we can reference to?
Thanks for your patience!
Tyler, We’re sorry to hear you’ve been affected by the recent wallet incident. Please share the Transaction hashes for assistance reviewing the movement of your assets as well as steps to rectify and revoke this promptly